Branch Leader: Sales, Service & Compliance

City National Bank; Beckley (WV); On-site; USD 70,000 - 110,000; Full time

Job summary

City National Bank is seeking a Branch Manager to lead daily branch operations in Beckley, WV. You will drive sales, service quality, and operational excellence while ensuring compliance with bank policies and security standards.

You will coach staff, manage performance, and build customer relationships to grow deposits and loan activity within the community. This role emphasizes leadership, teamwork, and community engagement.

Qualifications

• Excellent customer service and sales skills.
• Excellent oral communication skills.
• General knowledge of the Bank’s operations, policies and procedures.
• General keyboard and desktop computer application skills.

Responsibilities

• Exercising executive and administrative control over all sales, servicing and operational functions of a branch.
• Establishing goals for branch marketing, operations and sales efforts and evaluating activity statistics.
• Ensuring branch compliance with security, audit, compliance and operations standards.
• Coaching and developing staff to promote the bank’s products and services.
• Representing the company at civic events to grow business.

Skills

Customer service

Sales skills

Oral communication

Operations knowledge

Desktop skills

Education

Bachelor’s degree preferred

Job description

City National Bank is seeking a Branch Manager to lead daily branch operations in Beckley, WV. You will drive sales, service quality, and operational excellence while ensuring compliance with bank policies and security standards.

You will coach staff, manage performance, and build customer relationships to grow deposits and loan activity within the community. This role emphasizes leadership, teamwork, and community engagement.