Branch Lead: Sales & Service Manager

North Shore Bank; Green Bay (WI); On-site; USD 52,000 - 78,000; Full time

Job summary

North Shore Bank in Wisconsin is seeking an Assistant Branch Manager to oversee branch operations in the Branch Manager’s absence and to focus on sales growth and exceptional customer service.

The role emphasizes managing staff, ensuring adherence to internal controls, and supporting community banking initiatives while achieving branch targets and maintaining a professional environment.

Qualifications

• High school education is required. A bachelor’s degree is preferred.
• Two years of sales experience or banking-related leadership is desired.
• Strong customer service skills and the ability to coach and meet branch goals.

Responsibilities

• Oversee branch operations in the Branch Manager's absence.
• Drive sales and ensure quality service delivery.
• Coordinate teller operations and supervise staff.
• Maintain internal controls and audit readiness.
• Open and close the branch as needed.

Skills

Leadership

Sales

Customer Service

Banking Knowledge

Communication

Team Coordination

Education

High school education

Bachelor’s degree preferred

Tools

Desktop automation tools

Job description

North Shore Bank in Wisconsin is seeking an Assistant Branch Manager to oversee branch operations in the Branch Manager’s absence and to focus on sales growth and exceptional customer service.

The role emphasizes managing staff, ensuring adherence to internal controls, and supporting community banking initiatives while achieving branch targets and maintaining a professional environment.