Branch Lead Sales Associate

Galls; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan

Flexible Benefits

Job summary

GALLS is seeking a Lead Retail Sales Associate to join our store team in Pittsburgh. You will deliver exceptional customer service, manage daily sales activities, and assist with sizing and fittings while promoting product knowledge and a high standard of service.

As a key team member, you will mentor staff, greet customers, respond to inquiries, and help ensure a clean, well-organized store. The role requires a positive attitude, reliability, and the ability to lift up to 50 pounds.

Qualifications

• High School Diploma or GED is required or equivalent.
• Friendly, honest and dependable with strong relationship-building skills.
• Solid communication and interpersonal skills; able to connect quickly with customers.
• Resourcefulness and problem-solving ability; know where to find answers.
• Experience operating POS systems and willingness to learn new programs.
• Ability to work with minimal supervision and maintain professionalism.
• Ability to stand for extended periods and lift up to 50 pounds, with or without accommodation.

Responsibilities

• Assist Branch Management with store operations, mentoring and coaching staff.
• Greet customers promptly to build trust and enhance the shopping experience.
• Respond to customer needs on the floor and answer questions about price, quality, and usability.
• Upsell products and suggest add-ons to improve store profitability.
• Arrange products to promote sales and monitor floor stock for inventory.
• Provide sizing, fittings, and measurements for customer alterations.
• Collaborate with Branch Operations, Sales and corporate teams as needed.

Skills

Customer service

Communication

Interpersonal skills

POS systems

Reliability

Physical ability

Education

High School Diploma or GED

Tools

Point of Sale systems

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

GALLS, LLC is the largest and fastest-growing supplier of uniforms and equipment to public safety professionals , with a national presence in more than 80 locations. With over 50 years in the industry, it is easy to see why. We are PROUD to s erve America's public safety professionals by providing the broadest selection of uniforms, equipment , and solutions combined with great customer service.

As a Lead Retail Sales Associate in a GALLS store, you can expect to provide exceptional customer service to our exceptional public safety professionals. You will interact with our customers on the sales floor, processing transactions, assisting with uniform sizing and fittings, measuring, and helping them select the right products to meet their needs.

WHAT YOU WILL DO

• Assist Branch Management with multiple functions in running the store, mentoring, and coaching staff
• Politely greet every customer promptly, developing trust quickly
• Respond to any customer needs on the floor
• Answer customer questions on price, quality, and usability of merchandise
• Upsell products and recommend add-on items to help yield store profitability
• Present and arrange products in a manner that promotes sales
• Replenish merchandise and monitor floor stock to ensure appropriate inventory is available
• Complete necessary housekeeping to present a clean and orderly store
• Provide sizing, fittings, and measurements for any customer alterations
• Collaborate cross-functionally with Branch Operations, Sales, and other corporate teams
• Commit to our company's PROUD to Serve mission, policies, procedures, and practices
• Other duties assigned as needed

WHAT YOU BRING

• High School Diploma or GED equivalent
• Friendly, honest, and dependable - you love to connect with people
• Solid communication and interpersonal skills - you can develop relationships quickly
• Resourcefulness (you may not always have the answers, but you know where to find them)
• Ability to operate Point of Sale systems, willing and able to learn new programs
• Confident working with little to no supervision
• Ability to stand for extended periods of time, operate all store equipment, and lift up to 50 pounds, with or without reasonable accommodation

WHAT YOU SEND OUR WAY

• Your resume, highlighting your education, experience, and skills

WHAT WE OFFER

• Excellent medical/dental and vision coverage- Eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits- choose what you like, ignore the rest