Branch Growth & Sales Leader

The Adecco Group; Edgewood (Allegheny County); On-site; USD 85,000 - 120,000; Full time

Job summary

The Adecco Group is seeking a Branch Manager to drive growth by acquiring new clients, nurturing existing relationships, and managing branch profitability. You will recruit, train, and develop a high-performing team while delivering exceptional service to candidates and clients.

Responsibilities include client retention, KPI governance, and revenue forecasting, with emphasis on cost control and compliant operations. Strong leadership and sales acumen are essential.

Qualifications

• High school diploma or equivalent.
• Two years direct sales experience with increased responsibilities.
• Sales experience within a personnel service organization is preferred.
• One year of supervisory/management experience with sales or service staff.

Responsibilities

• Grow and retain accounts; establish plans to grow/new clients and win back accounts.
• Maintain client requirements and SLAs; conduct regular business reviews with client teams.
• Ensure high customer satisfaction through ongoing communication and reviews.
• Act as escalation point for client, procurement, operations, and HR managers.
• Monitor pay and bill rates; negotiate terms and calculations.
• Coaching and development of recruiters; manage day-to-day performance; ensure KPIs and SLAs.
• Develop branch revenue/expense forecasts; establish budgets and growth plans.
• Oversee collections and accounts receivable; ensure compliance and audits.

Skills

Communication

Stakeholder management

Sales experience

Leadership

Microsoft Office

Time management

Organizational skills

People management

Business development

Budgeting

Education

High school diploma or equivalent

Job description

The Adecco Group is seeking a Branch Manager to drive growth by acquiring new clients, nurturing existing relationships, and managing branch profitability. You will recruit, train, and develop a high-performing team while delivering exceptional service to candidates and clients.

Responsibilities include client retention, KPI governance, and revenue forecasting, with emphasis on cost control and compliant operations. Strong leadership and sales acumen are essential.