Branch General Manager

Lowe's Companies, Inc.; Darien (IL); On-site; USD 101,100 - 168,900; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement account with company match

Employee Stock Purchase Plan

Paid time off including vacation and holidays

Job summary

Lowe's Companies, Inc. is seeking a Branch General Manager (BGM) in Darien, Illinois. The BGM will lead daily operations, manage performance, and support a positive branch culture aligned with Lowe's values.

The ideal candidate has a proven track record in leadership, recruitment, and maintaining cross-functional relationships. This role requires a minimum of 5 years in leadership roles in warehouse or retail settings and involves ensuring exceptional customer service and operational excellence.

Qualifications

• 5 years of experience in leading associates in a warehouse or retail environment.
• 3 years of experience managing profit & loss (P&L).
• Experience in a matrixed environment.

Responsibilities

• Build and maintain partnerships with HR, Safety, and Sales teams.
• Manage hiring, training, and performance of branch associates.
• Analyze financial reports and support business decisions.

Skills

Leadership

Performance Management

Cross-Functional Collaboration

Customer Service

Recruiting

Education

High School Diploma or GED

Tools

Microsoft Office

Warehouse Management System

Job description

Your Impact at Lowe’s

As the Branch General Manager (BGM), you will be a key member of the leadership team, coaching and training associates, delegating, following up on daily tasks, managing performance, and ensuring adequate department coverage while managing the daily operations of the Branch. This role includes building and supporting a branch culture in partnership with key stakeholders that is aligned to the Lowe’s mission and behaviors where employees are engaged and inspired. The BGM is responsible for maintaining a strategic view of branch talent needs, recruiting, and developing talent, driving the execution of operations strategies, analyzing relevant data to inform branch-specific strategies, supporting customer service, proactively addressing branch needs, and acting as the Lowe’s brand ambassador for the community.

How We Support You

• Grow Your Career: We foster a culture that embraces continuous learning, empowering you to develop your skills. From lateral moves and promotions to a new career field, we can help you shape (and own) your future.
• Culture of Belonging: Our teams enjoy a positive work environment where leaders support and respect you, and associates genuinely appreciate each other.
• Financial Future: We invest in you – own part of the company with our optional Employee Stock Purchase Plan, or participate in our matching 401k plan.
• Bonus Potential: When we win, you win. We award front line workers discretionary and profit-sharing bonuses when we succeed.
• Health and Wellbeing: We offer paid time off for vacations, holidays and sick time, as well as access to top-tier medical, dental and vision insurance.

Your Day at Lowe’s

In this role, the BGM is responsible for hiring, training, coaching, motivating, and driving engagement of warehouse, driver, and branch associates. The BGM partners with sales teams in the field and the support team members to achieve business goals, manages the flow of products both in and out to provide the highest level of customer service, and works closely with cross-functional partners in HR, Asset Protection, and Sales to execute the Lowe’s Pro Supply business strategy within the Branch.

Key Responsibilities

• Influences overall business results by building and maintaining cross-functional partnerships with Human Resources, Safety & Asset Protection, Sales and Support Teams.
• Actively identifies barriers to performance and uses available cross-functional resources to help diagnose issues and remove barriers.
• Leverages financial reports and business data to support decisions that positively impact key branch metrics.
• Creates a climate that supports training and development by identifying employees' training needs, supporting enterprise-wide and branch-level training initiatives, removing obstacles, and providing access to developmental resources.
• Promotes continuous improvement by seeking feedback and addressing opportunities on own leadership and performance.

Minimum Qualifications

• 5 years of experience in leading associates in warehouse, distribution center or large retail environments.
• Minimum of 3 years of experience managing P&L.
• Experience building and maintaining cross-functional relationships in a matrixed environment.
• Experience with software applications such as Microsoft Office and/or a Warehouse Management System.

Preferred Qualifications

• Experience in recruiting, developing and retaining effective teams.
• Experience in managing resources, time and budgets.
• Experience in working cross-functionally, identifying, and resolving significant process improvement opportunities.
• Experience taking a lead role in a corporate-led initiative or leadership experience in another Lowe’s Supply Chain network facility.
• Bi-lingual skills, if applicable to the facility.

Schedule Requirements

• Available to work a set schedule that may be changed by management based on the facility's needs.
• May be asked to work mornings, afternoons, nights, and/or weekends based on the facility's needs.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 70 pounds. Team lifts are used minimally starting at 70 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

Pay Range

Pay Range: $101,100.00 - $168,900.00 annually. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Associate Benefits

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe’s Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

Legal Notice

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.