Branch Floater: Relationship Banking Supervisor

UniBank for Savings; Douglas (MA); On-site; USD 34,440 - 48,216; Full time

Job summary

UniBank for Savings is seeking a full-time Float Relationship Banking Supervisor for our Douglas Branch. This role requires overseeing operational compliance and providing exceptional customer service while mentoring the team.

The ideal candidate has supervisory experience, strong verbal and math skills, and the ability to manage customer interactions effectively. Join us to make a meaningful impact in our community while working in a dynamic environment.

Qualifications

• Excellent verbal, math, and customer service skills required.
• Demonstrated ability to handle challenging customer situations with poise and tact.
• Ability to work a flexible schedule and travel to other Branch locations.

Responsibilities

• Oversee operational excellence at the Branch and ensure compliance with all laws and regulations.
• Model exceptional customer service and coach team members.
• Supervise employees and manage in the absence of the Relationship Branch Manager.

Skills

Customer service skills

Verbal and mathematical skills

Clerical accuracy

Ability to handle challenging situations

Mentoring ability

Education

Minimum of 1 year in a supervisory role

1–2 years experience in retail banking preferred

Job description

UniBank for Savings is seeking a full-time Float Relationship Banking Supervisor for our Douglas Branch. This role requires overseeing operational compliance and providing exceptional customer service while mentoring the team.

The ideal candidate has supervisory experience, strong verbal and math skills, and the ability to manage customer interactions effectively. Join us to make a meaningful impact in our community while working in a dynamic environment.