Branch Financial Services Leader — Inspire & Grow Team

HR Ghost Board; Kansas; On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Vacation benefits

Pension matching

Banking perks

Job summary

Conexus in Humboldt is seeking a Financial Services Supervisor to lead a team of Financial Services Representatives across Humboldt, Wakaw, Cudworth and Lanigan. You will drive coaching, performance reviews, and ensure high service standards for our members.

The role requires strong leadership and customer service experience, with travel between branches. Salary ranges from CAD 57,388 to CAD 71,730 per year, plus a 7% incentive, with comprehensive benefits.

Qualifications

• Direct experience with customer service.
• Formal or informal leadership exposure.
• Ability to handle complex issues, such as resolving member complaints or system errors.
• Experience with branch operations and retail compliance requirements.
• Comfort in establishing and evaluating performance standards, making independent decisions, and coaching others.

Responsibilities

• Lead a team of Financial Services Representatives.
• Help the team achieve personal, departmental, and organizational goals.
• Provide regular coaching, assist with goal setting, and conduct performance reviews for all team members.
• Actively participate in development, monitoring, and adherence to Conexus targets, goals, and budgets.

Skills

Leadership

Customer service

Coaching

Performance management

Problem solving

Job description

Conexus in Humboldt is seeking a Financial Services Supervisor to lead a team of Financial Services Representatives across Humboldt, Wakaw, Cudworth and Lanigan. You will drive coaching, performance reviews, and ensure high service standards for our members.

The role requires strong leadership and customer service experience, with travel between branches. Salary ranges from CAD 57,388 to CAD 71,730 per year, plus a 7% incentive, with comprehensive benefits.