Branch Coordinator

The Sherwin-Williams Company; Mooresville (NC); On-site; USD 18,000 - 25,000; Part time

Job summary

The Sherwin-Williams Company in Mooresville, NC is hiring a Part-Time Store Associate to assist customers, process transactions, and maintain displays. Starting pay is $15.50 per hour.

The role requires lifting up to 70 lbs., some evenings and weekends, and a commitment to excellent service with strong product knowledge. Responsibilities include helping customers, tinting/mixing products, stocking shelves, and supporting deliveries while ensuring accuracy and safety in a fast-paced retail

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Able to retrieve material from shelves and lift up to 50 lbs., up to 70 lbs. on occasion.
• Willing to work evenings and weekends.

Responsibilities

• Deliver excellent sales service and achieve sales goals.
• Assist customers in person and by phone, determine needs, present products.
• Build relationships with wholesale customers.
• Process transactions accurately and according to policies.
• Stock shelves and set up displays; tint and mix products as needed.
• Assist with deliveries and loading/unloading; maintain in-stock areas.

Skills

Customer service

Retail sales

Spanish language

Driver's license

Physical stamina

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The starting pay for this role is $15.50/hour
Position Type: Part-Time
The individual selected for this role will be expected to work atStore # 3638 Mooresville. Located at 166 Talbert Point Drive, Mooresville, NC

aint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have a valid, unrestricted Driver's License
• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

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