Branch Banking Leader

Flagstar Bank; Jackson (MS); On-site; USD 59,000 - 99,000; Full time

Job summary

Flagstar Bank is seeking a Branch Banking Leader in Jackson, MI to coach a high-performing branch team and drive performance targets through sales coaching, training, and operational excellence.

The role emphasizes client experience, revenue growth, risk awareness, and talent management, with responsibilities spanning business development, staff development, and adherence to regulatory requirements.

Qualifications

• 6+ years of overall branch sales experience.
• 2+ years in a leadership role.
• Education level required: High School / GED / equivalent.
• Undergraduate degree preferred.

Responsibilities

• Drive market growth of primary client relationships and achieve growth targets.
• Coaching to sales, client experience and branch initiatives; develop and train branch teams.
• Deliver exceptional client service and maintain operational integrity.
• Foster a culture of disciplined risk management and regulatory compliance.

Skills

Leadership experience

Sales leadership

Coaching

Client relationship building

Education

High School / GED / equivalent

Undergraduate degree

Job description

Position Title

Branch Banking Leader

Location

Jackson, MI 49201

Job Summary

A Branch Banking Leadercoaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence.In addition, this role has a large focus oncoaching tosales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while deliveringhigh levelof client service.

Job Responsibilities:

JOB RESPONSIBILITIES

• Business Performance :Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income).Activelyseekand deliver the right client introductions to the right teammember(s) to achieve growth targets and execute successful salesinitiative.Usesindependent judgement and discretion to make sound financial decisions.
• Sales Leadership and Coaching :Create and execute business development, actively support execution of partner produced sales and branch initiatives. Provide training/development/coaching to branch teams on mission and how to effectively engageto deliver ontargets.Fosterthe right environmentfor branch teams and clients.Responsible for talentmanagementfunctionsincluding:employment,performanceevaluations,staffdevelopment/training, disciplinary actions, successionplanningandensuringall staffcomply withcompliance requirements.
• Client Experience :Deliver client engagement and education–usingthe tools and systems available. Foster a culture focused on providingan exceptionalclient experience with a commitment to delivering on our mission and purpose.Analyzes and resolves problemspertaining tobranch operations and client satisfaction.
• Risk Management : Foster a culture of disciplined risk management helping teamsidentifyand mitigate reputational, regulatory, employee and client risks. Ensure team awareness,understandingand adherence to all applicable bank policies and regulations.Meet operational excellence standards.
• Usesindependent judgement and discretion to make decisions.
• Maybe responsible fortalentmanagementfunctionsincluding:employment,performanceevaluations,staffdevelopment/training, disciplinary actions, succession planningandensuringall staffcomply withcompliance requirements.

ADDITIONALACCOUNTABILITIES

• Performs special projects, andadditionalduties and responsibilities asrequired.
• Consistently adheresto regulatory and compliance policies and standards linked to the job as listedand complete required compliancetraining.Accountable tomaintaincompliance with applicable federal,stateand local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

• Education levelrequired:High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experiencerequired:6+ Yearsof overall branch sales experience.
• Two (2)+years in a leadership role.

Preferred Qualifications:

• Education level preferred:Undergraduate Degree (4 years or equivalent).

Job Competencies:

• Creating Diverse andCohesive Team.
• Education, Coaching and Mentoring.
• Prioritize Competing Demands.
• Drive for Results.
• Profit Discipline.
• Demonstrates a strong ability to build andmaintaineffective relationships with stakeholders by communicating clearly,engaging in proactive collaboration, andleveragingcross functionalinsights.Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Buildstrusted client relationships, whether internal or external, byidentifyingneeds and delivering tailored solutions to enhance the overall client experience.
• Fosters orsupportsa positive work culture and productive work environment, displayingimportanceof effective relationships with customers and stakeholders.
• Physical demands (ADA):No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer - Vets/Disabled

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range

$59,085.00 - $99,485.00