Branch Banker: Elevate Client Experience & Growth

PNC; Fayetteville (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with match

Paid time off

Education assistance

Job summary

PNC is seeking a Branch Banker for the Ramsey Street Branch in Fayetteville, NC. The role focuses on acquiring and deepening the customer base, delivering an exceptional customer experience, and partnering with ecosystem partners to grow wallet share.

You will engage customers with proactive sales conversations, educate on digital tools, and ensure risk is managed by following established policies. This in-office position emphasizes community presence and customer financial wellbeing.

Qualifications

• Associates degree or equivalent required, plus related experience.
• 3+ years of related banking experience preferred.
• Background checks as required by regulations.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Drive proactive sales conversations using a defined sales process.
• Create customer loyalty and expand wallet share through a differentiated customer experience.
• Apply product and procedural knowledge to identify and solve customer problems and mitigate risk.
• Assist in branch operations and adhere to policy standards to manage risk.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Branch Banker for the Ramsey Street Branch in Fayetteville, NC. The role focuses on acquiring and deepening the customer base, delivering an exceptional customer experience, and partnering with ecosystem partners to grow wallet share.

You will engage customers with proactive sales conversations, educate on digital tools, and ensure risk is managed by following established policies. This in-office position emphasizes community presence and customer financial wellbeing.