Branch Banker

Bank of Clarke; Berryville (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Job summary

Bank of Clarke is seeking a Branch Banker Team Member to deliver best-in-class service and manage financial transactions for customers. You will assist with deposits, wire transfers, and product inquiries while supporting the branch team.

Responsibilities include maintaining cash controls, handling deposits, and cross-selling services in a fast-paced environment; compliance with laws and bank policies is essential.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills.
• Able to learn Bank's products and processes.
• Detail-oriented with strong accuracy.

Responsibilities

• Process financial transactions accurately and efficiently.
• Inform staff of operational changes.
• Maintain cash controls and handle deposits.
• Open and maintain deposit products.
• Initiate wire transfers.
• Cross-sell bank products when appropriate.
• Respond to customer questions and resolve issues.
• Adhere to state and federal laws and bank policies.
• Support team and perform other duties.

Skills

Communication

Self-motivation

Detail oriented

Customer service

Team orientation

Adaptability

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Job description

Description

Branch Banker Team Member demonstrates a commitment to delivering quality service. This position provides the best-in-class service to our customers by using the tools and resources provided to assist with their financial needs.

What you'll do:

• Process financial transactions with speed, efficiency, and accuracy.
• Inform staff of operational changes
• Maintain adequate cash controls
• Create and maintenance debit cards
• Open and maintain deposit products and services
• Initiate wire transfers
• Understand Bank's products and services
• Interact with customers to determine needs, cross-selling and referral opportunities
• Resolve customer questions/problems
• Comply with state and federal laws as well as Bank policies and procedures.
• Perform other duties as assigned

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Self-motivated and detail oriented
• Working knowledge of Microsoft Word and Outlook
• Chooses right over easy
• Offer outstanding customer service
• Focused on bettering community and supporting team
• Exhibits adaptability

Where we shine:

• Offering a full suite of benefits including medical, life, dental, and vision insurance plus generous paid time off
• Supporting associates and their families; we embrace the importance of caring for oneself and our families
• Surrounding ourselves with smart, driven, and diverse individuals
• Valuing integrity, commitment in regard to our daily duties, and the Bank as a whole
• Supporting local philanthropic, cultural, and artistic initiatives and organizations that our employees value
• Devoted to the communities in which we serve as we help those who form the creative backbone of our market's future economy and business value
• Bank of Clarke is "Great Place to Work" Certified through June 2025
• "Top Virginia Employer for Interns" award recipient (2023,2024,2025,2026) through Virginia Talent and Opportunity Partnership (V-TOP)

Working Conditions:

The individual will be required to be flexible during standard bank operating hours. Business travel may be necessary to attend training opportunities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed under the knowledge/skills section are representative of the knowledge, skill set, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EEO M/F/V/D