Branch Administrator

Morgan-Stanley; San Francisco (CA); On-site; USD 45,000 - 95,000; Full time

Job summary

Morgan Stanley is seeking a Branch Administrator to support the PWM Branch with daily administrative tasks, travel and expense management, and HR-related onboarding and registrations. You will liaise with facilities, vendors, and internal partners while enabling smooth operations across multiple locations.

The role requires strong MS Office skills, confidentiality, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent required, college degree preferred.
• Strong MS Office skills and excellent verbal/written communication.
• Ability to multitask with strong organizational and confidentiality skills.

Responsibilities

• Provide administrative support to Branch Manager and staff.
• Coordinate travel, events, and expense processes per policy.
• Serve as point of contact for facilities, HR, and registrations.
• Assist with vendor management, invoices and accounting via CBSO/BSO.

Skills

MS Office

Verbal communication

Written communication

Time management

Interpersonal skills

Customer service

Discretion

Education

High School Diploma or Equivalency

College degree preferred

Tools

Microsoft Office

Job description

POSITION SUMMARY:The PWM Branch Administrator (BA) is responsible for providing overall administrative support for the Branch, including assisting the Branch Manager in connection with matters affecting the Branch facilities, Financial Advisors, and Support Staff. The BA may be responsible for multiple branch locations at the direction of the Complex Management team. As a BA, you must act as a culture carrier as it relates to the core values of the firm. This role enables you to learn about all aspects of the business at a high level, and the wide range of responsibilities presents opportunities to grow skill sets and progress your career within the business.DUTIES and RESPONSIBILITIES:Expense Management SupportManage Travel & Entertainment (T&E) and Events and Conferences (EnC) expense requests to ensure compliance with Firm policy utilizing online business systemsCoordinate events and meetings for the Branch, including all pre-approvals, event logistics/planning and accounting for meetings including employee, management, Councils, National Sales partners, external wholesalers, and others as directedWork with Accounts Payable to manage invoices, vendor set up/maintenance, payment reconciliations or issuesMaintain and review Branch finance and expense management information in collaboration with CBSO and/or Business Service Officer (BSO)Management SupportNavigate the firm’s resources and act as a liaison with Complex Administrator in addition to other various internal and external business partners, including managing requests and escalating as neededProvide organizational support for Human Resources by leveraging associated HR systems (I-9 processing, New Hire onboarding, internal transfers and employee termination paperwork)Proactively participate in firm initiatives directed by local managementCommunicate and manage firm initiatives for the Branch (e.g., Global Volunteer Month, Annual Appeal) as well as regional and Complex initiatives as directedActively engage in available training and education programs to maintain current status on policies, procedures and risk awareness (including licensing requirements for Branch personnel)Facilitate and/or conduct ad hoc projects, training, and events for the Branch as necessaryOffice Administration SupportPerform administrative functions for Branch Management team, including telephone coverage,business travel arrangements, coordination of internal and external meetings & events, and file & calendar maintenanceServe as a point of contact for Branch facilities management and maintain up-to-date office utilization information in the internal firm systemServe as a point of contact for personnel needs (e.g., benefits enrollment, registration/licensing, and communication of policy and updates as it relates to HR and Registration matters),Serve as a point of contact for local administrative tasks (e.g., Alternative Flexible Grid (AFG) checkpoints, CPR/AED training and certifications, annual certification of registrations and market data expenses)Lead office management efforts, including maintaining office supplies, ordering business cards and stationery, maintaining business continuity plans and acting as the primary point of contact for the associated Rapid Notification SystemAssist with firm remediations as neededAct as a point of contact for technology projects, migrations, equipment installs/ replacementsCoordinate with Complex Administrator as it relates to Complex driven projects and initiatives and ensuring back-up Administrator coverageAdminister other duties as delegated by the Complex Management Team (Complex Manager, Associate Complex Manager, Complex Business Service Officer, Sr. Complex Risk Officer)EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:Education and/or ExperienceHigh School Diploma/EquivalencyCollege degree preferredTwo or more years of related experience is a plusKnowledge/SkillsStrong computer skills and knowledge of Microsoft OfficeExcellent verbal and written communication skills, including telephone coverageStrong time management skillsDemonstrates good judgementExceptional interpersonal and client service skillsDetail orientated with superior organizational skillsAbility to prioritize workTeam player with the ability to collaborate with othersAbility to work in a fast-paced, evolving environmentAdaptable and ability to multitaskProactive or self-starterAbility to be discreet and maintain confidentiality on sensitive mattersWillingness to obtain Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)Reports to:Branch ManagerWHAT YOU CAN EXPECT FROM MORGAN STANLEY:At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.Expected base pay rates for the role will be between $45k and $95k per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.To qualify, applicants must be legally authorized to work in the United States and must not require, now or in the future, sponsorship for employment visa status.Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.For more information, please visit : https://www.morganstanley.com/people-opportunities/eeo .