Box Office Attendant

Colorado Mesa; Grand Junction, Northern (CO, KY); Hybrid; USD 19,000 - 25,000; Part time

Job summary

Colorado Mesa University is seeking a part-time Box Office Attendant for the CMU Main Campus in Grand Junction, CO. You will welcome guests, help with seating, and process ticket purchases using cash, card, and vouchers.

Responsibilities include scanning tickets, resolving seating issues, and assisting with will call and guest lists. The role requires friendly, reliable service and flexibility for evenings and weekends.

Qualifications

• Excellent customer service skills.
• Exemplary communication skills.
• Ability to work in a fast-paced environment.
• Flexible evening and weekend availability.
• Cash handling experience.

Responsibilities

• Welcome audience members to our venue and assist them with seating.
• Assist customers with ticketing and purchases via cash, credit, and certificates.
• Scan tickets to verify accuracy for performances.
• Resolve patron conflicts about seating and escalate as needed.
• Reconcile sales, receipts and reports; provide information to management.

Skills

Customer service

Communication

Reliability

Conflict resolution

Flexibility

Cash handling

Ticketing software

Microsoft Office

Excel

Google Sheets

Tools

Microsoft Office

Excel

Google Sheets

Ticketing software

Job description

## Box Office AttendantApply: CMU Main Campus, Grand Junction, CO: Part time: Posted 17 Days Ago: JR100678**FLSA Status:**United States of America (Non-Exempt)**SECTION I - OUR VALUES CULTIVATE OUR VISION AND CULTURE**At CMU, we believe in acting from a foundation of goodwill. This belief gives us the courage to form meaningful relationships, embark on joint endeavors and take risks in the pursuit of new possibilities. It’s this courage that enables the Mavily to explore new ways of thinking and doing, knowing that there is no perfect solution, no perfect idea. From this place of humility and courage, we’ve built a culture of resilience. We invest in the future by continuously adapting to change, overcoming challenges, and seizing new opportunities. We recognize that change is constant, and our resilience allows us to embrace it with confidence. Endless curiosity drives us to approach the unexpected as if it were expected, seeing opportunities for discovery and renewal in every challenge. In this community rooted in love and dignity, curiosity thrives, leading to endless opportunities for growth and advancement. Inspired by the soul of the West—the spirit that our region embodies—we emerge as a force for positive change, harnessing our collective power to build a Human Scale University that reflects our values and brings to life our shared vision of the world we aspire to create. ***Colorado Mesa University Core Values*** **Love -**Extending oneself for nurturing the growth of self and others **Dignity -**Respecting the intrinsic value of each person and believing that others act from a foundation of goodwill **Courage -**Taking risks in the pursuit of new possibilities **Humility -**Suspending one’s ego and pride to recognize that no idea is perfect and being open to the input of others **Resiliency -**Investing in the future by adapting to changes, overcoming challenges and pursuing Opportunity **Curiosity -**Cultivating awe and exploring the unknown **Power -**The strength to act collaboratively with individual agency to achieve our goals**JOB DESCRIPTION****JOB DESCRIPTION****PRIMARY RESPONSIBILITIES**Box Office Attendant* Welcome audience members to our venue upon entrance and assist them with finding their seat location* Assist customers with using ticketing software and ticket purchase through various methods; including cash, credit, and certificates.* Scan or examine tickets to ensure they are correct for the specific performance* Help resolve patron conflicts about seat location* Refer all escalated interactions to the House Manager* Maintain a professional appearance and a friendly demeanor* Assist with will call and guest list management. Check identification, distribute tickets to the proper parties. Resolve issues as they arise and escalate concerns to management when necessary.* Ensure continuance and implementation of best practices for data entry and record keeping.* Accurately reconcile sales, receipts and reports. Provide sales and ticketing information to the management teams.* Other duties as assigned.**SKILLS & TRAITS*** Excellent customer service skills* Exemplary communication skills* Warm, friendly, and reliable* Good sense of humor* Interest in being a problem solver and in resolving conflict swiftly* Ability to follow instructions and work in a fast-paced environment* Ability to maintain a flexible and diverse work schedule with evening and weekend availability* Box Office Attendant must have experience cash handling and other payment methods such as credit cards* Box Office Attendant must be proficient in various tools such as Microsoft Office, Excel, and Google Sheets* Previous experience working on a venue ticketing platform preferred*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* **DISCLAIMER - This position description is only a summary of the typical functions of this seat, and not an exhaustive list of all responsibilities and areas of accountability.***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* **DISCLAIMER - This position description is only a summary of the typical functions of this seat, and not an exhaustive list of all responsibilities and areas of accountability.****HOW TO APPLY:**Applicants will be asked to complete an online application by creating a profile and then providing personal and demographic information. In addition, please be prepared to upload a:* Cover letter (Optional)* Resume