Bowl Attendant

Main-Event-219ffeae; Austin (TX); On-site; USD 10,000 - 18,000; Full time

Benefits offered by this job

50% off food, beverages, activities

Unlimited game play

Tuition Reimbursement

New Center Opening Team

Rewards program

Paid time off

Equal Opportunity Employer

Job summary

Main Event in Austin, TX is seeking a Bowl Attendant to welcome guests, guide them through activities, and keep the lanes safe and fun. You will help with shoe rentals, lane setup, and payments.

If you enjoy fast-paced teamwork, delivering great guest experiences, and learning multiple systems, join our energetic team and help create memorable moments.

Qualifications

• Guest-focused mindset and passion for customer service.
• Ability to learn and utilize multiple systems supporting the business.
• Strong problem solving and multi-tasking skills.
• Effective communication with management, team members, and guests.
• Availability to work days, nights and weekends.

Responsibilities

• Upholding cleanliness and safety standards.
• Welcoming and engaging with Guests as an ambassador of FUN.
• Promoting and recommending activities based on Guest needs and availability.
• Troubleshooting and handling lane malfunction calls.
• Issuing and cleaning bowling shoes; maintaining shoe organization.
• Escorting Guests to their lane and assisting with lane setup and ball selection.
• Ensuring Guests adhere to bowling safety standards.
• Processing payment transactions and welcoming Guests back.
• Maintaining a clean Bowl Desk and lanes; completing side duties.

Skills

Guest-focused mindset

Teamwork

Problem solving

Multi-tasking

Systems literacy

Communication

Job description

Job Description:

At Main Event, our Bowl Attendant’s set the stage for our Guests by providing a warm welcome and serving as their information source for all activities and specials! As a Bowl Attendant, you’re high energy, helpful, and knowledgeable so you can guide our Guest’s through the activities we offer to ensure their experience is FUN and memorable. You’re an expert in ensuring the bowling experience is exceptional and in using the various systems to successfully perform your job! You’re also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• Upholding our cleanliness and safety standards (We take this seriously!)
• Welcoming and engaging with all Guests, all while being an ambassador of FUN!
• Promoting and recommending activities based on a Guest’s needs and activity availability
• Troubleshooting and handling lane malfunction calls
• Issuing and cleaning bowling shoes; maintaining shoe organization
• Escorting Guests to their lane and assisting them with their lane set up and ball selection
• Ensuring Guests adhere to all bowling safety standards (gotta play safe!)
• Processing payment transactions and welcoming our Guests back
• Maintaining a clean and organized Bowl Desk and/or lanes; completing side duties

POSITION REQUIREMENTS

• Prior food and beverage or retail experience a plus, but not required
• Guest focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Strong problem solving and multi-tasking skills
• Ability to learn and utilize multiple systems that support the business
• Can effectively communicate with Management, Team Members, and Guests
• Availability to work days, nights and/or weekends

PERKS AND BENEFITS

Main Event Team Members are expected to give their best on the job - so we do our part in giving you what you need to stay motivated, valued and embrace living your best life! Awesome culture that’s inclusive, rewarding and FUN! 50% off food, beverages, activities and unlimited game play! Tuition Reimbursement Program (yes please!) We help others grow! (internal promote culture) Be part of a New Center Opening Team! Our rewards and recognition program rock! Benefits and paid time off (for those who qualify) Our Family Fund helps our Team Members financially in their time of need Become a Certified Trainer (aka, the best of the best!) Main Event Entertainment is an Equal Opportunity Employer and proud to be an E-Verify Employer where required by law. Salary Range: 7.25 - 13.25 We are an equal opportunity employer and participate in E-Verify in states where required. Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

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