Bow Technician - Full Time

Scheels All Sports, Inc.; Lincoln (NE); On-site; USD 23,000 - 32,000; Full time

Job summary

Scheels All Sports, Inc. in Lincoln, NE is seeking a full-time associate to assist customers, stock shelves, and perform bow servicing tasks. You will answer questions, explain product features, and promote Scheels Visa Rewards while maintaining safety and a clean workspace.

The ideal candidate has a high school diploma or GED (or related experience) and can work varied shifts, including weekends. Training and mentorship are provided as part of career development.

Qualifications

• Candidate has customer service experience and a customer-first mindset.
• Ability to work as part of a team and adapt quickly.
• Willingness to learn and take direction to become a knowledge expert.
• Ability to read instructions and apply safety rules in a retail setting.
• Comfort with basic math, currency, and percentages.

Responsibilities

• Answer questions about location, price and use of merchandise.
• Stock shelves, counters, or tables with merchandise.
• Follow customer-specific requests while maintaining safety.
• Set up and service bows: adjust accessories, tune, repair, string.
• Explain repair processes and maintenance needs to customers.
• Maintain a clean and professional workspace and promote Scheels Visa Rewards.
• Attend training meetings and read safety and procedure manuals.
• Work varied schedules, including evenings, weekends and holidays.

Skills

Customer Service

Team Mentality

Teach-ability

Education

High school diploma or GED

3 months related experience

Job description

Lincoln Scheels
3030 Pine Lake Rd
Lincoln, NE 68516, USA

Description

Do you love sports, fitness, fashion, or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities:

Be knowledgeable to answer questions concerning location, price, and use of merchandise

Stock shelves, counters, or tables with merchandise

Carefully follow instructions per specific requests of the customer, while maintaining safety requirements

Service bows including:

Setting up bows with accessories

Tuning Bows

Repair of bows

Stringing bows

Communicate the process of repair and suggestions for ongoing maintenance

Maintain an orderly and exceptionally clean appearance of personal workspace, archery bench, back stock space, and surrounding areas

Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Attend sales and product knowledge training meetings when required

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and employees of the organization

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to do basic math, and perform operations using units of measurement, currency, and understanding of percentages

Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels’ policies and procedures

Ability to work assigned schedules which may include varied hours, evenings, weekends, and holidays

Other duties that may be assigned by leadership

Requirements:

Customer Service

Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

Approach daily tasks, projects and follow-up communication with energy and sense of urgency

Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

Show respect and appreciation for others and Scheels

Arrive to work and meetings 10 minutes early

Team Mentality

Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

Ability to adapt to a changing work environment

Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Demonstrate pride and ownership of their work while meeting expected deadlines

Compensation:

This is a full time position with a starting rate of $20/hr and scheduled 40 hours per week. A typical schedule will include working every other Saturday and Sunday, working a variety of opening and closing shifts each week with a consistent weekday off.

Education & Experience:

The ideal candidate will have a high school diploma or general education degree (GED), or 3 months related experience, or an equivalent combination of education, training, and experience.

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Very heavy work – Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.