Boutique Facilitator, Palm Beach

Chanel, Inc.; Florida; On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Wellbeing days

Wellbeing fund

Paid time off

401K

Healthcare package

Life insurance

Commuter benefits

Job summary

CHANEL, INC. is seeking a Boutique Facilitator at the Palm Beach location. You will provide the highest standard of client service, support sales staff, and assist with daily operations to ensure smooth boutique functioning.

You will help with packaging, inventory processes, cash handling, and maintaining accurate registers. A collaborative, client-focused mindset and flexibility with hours are essential to succeed in this role.

Qualifications

• Minimum 1 year of related experience.
• Ability to lift 15 lbs.
• Flexible schedule with ability to work late nights, weekends, and some holidays.
• In-store presence required for opening/closing the boutique; receiving inventory; shipping to support sales.

Responsibilities

• Deliver exceptional customer service per CHANEL standards and greet all clients.
• Assist Sales Associates and Boutique team to maximize client-facing time.
• Support Operations with shipments, inventory counts, and re-ticketing.
• Assist Fashion Advisors with packaging and cash handling; open/close registers.
• Handle client issues promptly by answering calls and providing professional resolutions.

Skills

Customer service

Teamwork

Cash handling

Communication

Inventory awareness

Job description

Boutique Facilitator, Palm Beach At CHANEL

We are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role

We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, “generalist” support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.

What Impact You Can Create at CHANEL

Deliver exceptional customer service based on CHANEL’s service mantra, including welcoming and greeting all clients, including hosting Be the ultimate brand ambassador by providing continuous sales and service support Support the Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketing Assisting and supporting Fashion Advisors with packaging Support opening and closing of registers and assist with handling cash and deposits Effectively conduct administrative responsibilities i.e., answering phone calls to ensure any client issues are resolved in a prompt and professional manner

You Are Energized By

• Providing the highest standards of service
• Building collaborative partnerships and relationships in a team-focused environment
• Fostering a meaningful client experience centered around inclusion and connection
• Your curiosity to continuously learn and grow

What You Will Bring to The Team

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics

• Minimum 1 year of related experience
• Able to lift 15 lbs.
• Must have flexible schedule with the ability to work late nights, weekends, and some holidays
• Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service

*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Compensation

The anticipated hourly rate range for this position is $26.00 through $29.00. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.

Benefits and Perks

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion

At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

Employee Resource Groups in the US

We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

CHANEL Community

CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability

CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture

We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation CHANEL

Since 201