Boutique Associate

Switchpoint Inc; Saint George, Northern (UT, KY); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Transportation Allowance

Paid Time Off

401K

Job summary

Friends of Switchpoint in Saint George, UT, is seeking a Thrift Store/ Boutique Associate to provide excellent customer service, manage checkouts, and help maintain attractive store displays. You will handle donations, price items, and assist with backroom tasks while following safety guidelines.

The role requires the ability to lift 50+ lbs, stand for extended periods, and work with a team to ensure smooth store operations. Training on opening/closing, restocking, and reporting is provided.

Qualifications

• Excellent customer service in person and over the floor
• Cashier experience with accurate change and fast pace
• Able to lift 50+ lbs and stand for long periods
• Follow OSHA safe lifting guidelines
• Capable of pricing thrift store items accurately

Responsibilities

• Provide excellent customer service to customers, donors, volunteers, and staff
• Operate cash register and handle cash/card transactions
• Lift and move items safely (50+ lbs) and be on feet for long periods
• Price items and maintain thrift store pricing
• Merchandise store displays and keep areas clean and organized
• Assist with backroom tasks (donation processing, vendor handling)
• Open/close procedures and restock/display items

Skills

Customer service

Cash handling

Lifting 50+ lbs

OSHA guidelines

Pricing items

Merchandising

Organized

Tools

Cash register

Credit card processing

Job description

ORGANIZATION:

Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014.

OUR MISSION

To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency.

OUR VISION

Every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing.

CULTURE VALUES:

• Kindness – Remember Kindness is Contagious!
• Connection – It’s why we’re here and what gives purpose & meaning to life!
• Kinship – We want you and those we serve to feel a sense of Belonging.
• Self-Worth – Treat people the way they can become w/True Value & Worth!
• Self-Reliance – Learn your role and take initiative!! We want “Fishermen”!

GUIDING PRINCIPLES:

• Golden Rule: To treat all people as we ourselves would wish to be treated.
• Positive Influence: To judge our effectiveness by the extent to which individual lives are saved & improved by the positive experience of the people we influence.
• Leadership: To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness.
• Authenticity: To do what we say we do.
• Transparency: To be open and honest in our relationships.

OUR MOTTO:

It Takes All of Us to end homelessness.

PURPOSE:

Thrift Store/ Boutique Associate will perform duties and complete all necessary tasks in processing customer sales. Must be willing and able to help other floor associates in maintaining all aspects of the store(s). Providing excellent customer service, building staff rapport, and promoting sales.

*The safety of our employees is a primary concern of Switchpoint. Employees are expected to follow OSHA proper lifting techniques and safe-lifting ergonomics while on the job.

Requirements

Job Responsibilities:

• Excellent Customer Service Skills – professional and kind in all interactions with customers, donors, volunteers, team members, etc.
• Cashier experience. Has the ability to count change back and work in a fast-paced environment. Must be very accurate with cash handling.
• Able to lift 50+ lbs. Able to be on feet for long period of time.
• Review and Follow: *OSHA Guidelines for Safe Lifting
• Great at providing customer service to our guests, donors, and staff Able to price items at a thrift store pricing.
• Has a good understanding of the value of items.
• Very organized and detailed in all that is done.
• Clean driving record. Can drive a box truck and a truck and trailer. Is very reliable and is willing to do what needs to be done to complete the job.
• Works well with others. Has a great temperament. Is a self-starter.
• Is good at merchandising the store.
• Keeps the work area clean and organized.
• Credit card and cash register – learn reporting procedures of cash register and credit card machine.
• Backroom training-donation processing, etc., dealing with vendors, etc.
• Opening and closing store procedures training, restocking, displays, etc.:

Recordkeeping and Reporting:

• Report critical incident(s) immediately to Regional Director.
• Collects data necessary to meet funding requirements and statistical reports.

COMPENSATION

Pay range starts at $14/hour and caps at $16/hour.

Switchpoint offers a benefits package that includes Medical/Vision/Dental, Transportation Allowance, Paid Time Off, 401K

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.