Boutique Assistant, DIOR, Bergdorf Goodman

060 SAKS & CO LLC; United States; Sur place; USD 30 000 - 33 000; Plein temps

Avantages offerts par ce poste

Employee discount

Medical, vision, dental insurance

401(k) retirement plan

Life insurance

Résumé du poste

Bergdorf Goodman, a flagship luxury retailer, seeks a Boutique Assistant to support the Dior team with selling appointments, POS transactions, and post-appointment follow-up. You will help manage the Shopper’s calendar and maintain precise client data in Connect and POS systems.

You will assist digital selling efforts, contribute to social media activity as directed, and help coordinate gifting experiences for Top Clients in collaboration with the PCR team.

Qualifications

• Passion for providing a luxury client experience and fashion knowledge.
• Flexible schedule including evenings, weekends, and holidays.
• High School Diploma or equivalent.

Responsabilités

• Assist the DIOR at Bergdorf Goodman team in preparing for and executing selling appointments.
• Ring transactions accurately at the POS.
• Complete post-appointment follow-up tasks, including order tracking, managing alterations, and writing thank you notes.
• Help organize appointment scheduling and manage the Shopper’s calendar.
• Enter and maintain precise clientele information in Connect and at POS.
• Assist with Digital selling activities and maintaining a Social Media presence as directed.
• Support gifting initiatives and experiences for Top Clients with the PCR team.
• Ensure unsold merchandise is returned to stock post-appointment.
• Ensure fitting rooms are clean by coordinating with housekeeping/maintenance.
• Perform additional duties and projects to support the Personal Shopper and team.

Connaissances

Luxury client experience

Customer service

Attention to detail

Organization

Formation

High School Diploma / equivalency

Outils

POS system

Connect CRM

Description du poste

WHO WE ARE

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion— is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.

YOU WILL BE

The Boutique Assistant provides essential support ensuring smooth operations for sales appointments and maintaining an organized, professional client environment. This role is crucial for executing all post-sales activities and managing client data.

WHAT YOU WILL DO

• Sales & Client Support Assist the DIOR at Bergdorf Goodman team in preparing for and executing selling appointments.


• Ring transactions accurately at the Point of Sale (POS).


• Complete all post-appointment follow-up tasks, including order tracking, managing alterations, and writing thank you notes.


• Help organize appointment scheduling and manage the Shopper’s calendar.


• Enter and maintain precise clientele information in Connect and at POS.


• Assist with Digital selling activities and maintaining a Social Media presence as directed.


• Support the organization of gifting initiatives and experiences for Top Clients in partnership with the PCR team.


• Ensure all unsold merchandise is efficiently returned to stock post-appointment.


• Ensure the cleanliness of fitting rooms by coordinating with housekeeping and maintenance services when necessary.


• Perform any additional duties and responsibilities, including projects, tasks, and activities as required to support the Personal Shopper and team.

WHAT YOU WILL BRING

Passion for providing a luxury client experience and strong knowledge of fashion

• Any additional duties and responsibilities including projects, tasks, and activities as required


• High School Diploma / equivalency required.


• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays

YOUR LIFE AND CAREER AT BERGDORF GOODMAN

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation


• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate


• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)


• An amazing employee discount

Salary and other benefits: The Hourly rate for this position is between $22.00-$24.00 per hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

• medical insurance


• dental insurance


• vision insurance


• 401(k) retirement plan


• basic life insurance


• supplemental life insurance


• disability insurance


• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation


• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate


• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)


• An amazing employee discount

Salary Range $20.79 - $25.99* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

• medical insurance


• dental insurance


• vision insurance


• 401(k) retirement plan


• basic life insurance


• supplemental life insurance


• disability insurance


• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

EMPLOYER INFORMATION & EEO

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail]. Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.