BOS Ramp Duty Manager

Swissport; Boston (MA); On-site; USD 61,200 - 74,800; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

A leading aviation service provider is seeking a Ramp Supervisor to manage ramp activities ensuring safety and quality standards. You will oversee daily operations, maintain good relations with customers, and coach employees to enhance efficiency. Candidates should have a high school diploma and at least 3 years of relevant experience. The role offers a competitive salary and a comprehensive benefits package, including health and retirement plans.

Qualifications

• Minimum 3 years Ramp Supervisor experience required.
• Baggage Room experience is a plus.
• Valid Driver’s License is necessary.

Responsibilities

• Accountable for daily operations.
• Maintain and improve customer and company safety and quality standards.
• Manage and control all staff assignments.
• Coach and train all employees.
• Ensure adherence to company policies and procedures.

Skills

Excellent verbal and written communication skills

Strong organizational and multi-tasking skills

Leadership ability

Customer focus and quality awareness

Ability to deal with conflict

Education

High school diploma or equivalent required

Degree preferred

Job description

Base Pay Range

$68,000.00/yr - $68,000.00/yr

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Airlines and Aviation

Overview

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor‑made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

To efficiently and profitably manage and direct ramp activities by providing a safe, quality product covering a range of ground handling services to its customers.

Your Activities

• Accountable for daily operations
• Maintain and improve customer and company safety and quality standards
• Maintain good relations with customers and airport authorities
• Manage and control all staff assignments
• Hold daily briefings with all levels of management
• Provide support to front line management
• Coach and train all employees to effectively improve operations
• Ensure workforce adherence to company policies and procedures
• Other duties as assigned
• Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft and equipment damage

Your Profile

• High school diploma or equivalent required. Degree preferred
• Minimum 3 years Ramp Supervisor experience
• Baggage Room experience is a plus
• Excellent verbal and written communication skills
• Excellent knowledge of Ramp & Baggage Operations
• Strong organizational and multi-tasking skills
• Leadership ability
• Customer focus and quality awareness
• Ability to deal with conflict
• Valid Driver’s License

What we offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Diversity & Inclusion

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Application

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.