Bookstore Clerk/Assistant

Indian Hills Community College; Ottumwa (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Benefits

Job summary

Indian Hills Community College is seeking a Bookstore Assistant to support the Campus Learning Resources Director in daily bookstore operations on campus in Ottumwa, IA.

The role requires retail experience, strong communication, and the ability to lift up to 70 pounds. Responsibilities include processing sales, receiving deliveries, managing online orders, and supervising work-study students in a fast-paced campus environment.

Qualifications

• Post high school training required; relevant post-secondary degree preferred.
• At least one year’s experience in retail.
• Computer experience, preferably with Microsoft Office.
• Strong interpersonal, oral and written communication skills.
• Must be able to work effectively with students and staff.
• Must be able to follow directions and complete tasks assigned in a timely fashion.
• Must be capable of moving boxes weighing up to 70 pounds.

Responsibilities

• Process sales (cash, card, online) and maintain accurate POS records.
• Be responsible for all activity and efficiency of the sales counter; assist students with questions or transactions.
• Assist with balance of daily charges and deposits.
• Check in daily deliveries from UPS, Fed Ex, and common carriers and verify shipment accuracy.
• Fulfill and track online textbook, supply, and apparel orders; coordinate athlete textbook and supply orders.
• Receive and stock all inventory; prepare overstock for returns to publishers; prepare UPS forms for pickup.
• Maintain orderly storage and prep area; assist in year-end inventory procedures.
• Understand the ordering process for books and supplies; merchandise selling floor.
• Train and oversee work-study students; assist with book buyback.
• Maintain regular attendance and a friendly, professional relationship with students and staff.

Skills

Retail experience

Communication skills

Able to lift 70 lbs

Customer service

Education

Post high school training or equivalent

Tools

Microsoft Office

Job description

Assist the Campus Learning Resources Director in the day-to-day operations of the IHCC Bookstore.

Vision:

Indian Hills Community College will transform the future through education and empowerment.

Mission:

Indian Hills Community College changes lives by inspiring learning, diversity, social enrichment, and regional economic advancement.

Core Values:

Indian Hills Community College is committed to belonging, community, diversity, excellence, innovation, integrity, service and success.

• Post high school training in business required, relevant post-secondary degree preferred

• At least one year’s experience in retail.
• Computer experience, preferably with Microsoft office spreadsheet and word processing software.
• Strong interpersonal, oral and written communication skills.
• Must be able to work effectively with students and staff.
• Must be able to follow directions and complete tasks assigned in a timely fashion.
• Must be capable of moving boxes weighing up to 70 pounds.

• Process sales (cash, card, online) and maintain accurate POS records.

• Be responsible for all activity and efficiency of the sales counter. Be the first to assist students with questions or transactions at the sales counter.
• Assist with balance of daily charges and deposits.
• Check in daily deliveries from UPS, Fed Ex, and common carriers and verify the accuracy of shipments.
• Fulfill and track online textbook, supply, and apparel order.
• Coordinate, fulfill, and track athlete textbook and supply orders.
• Receive and stock all inventory.
• Prepare overstock for returns to publishers. Duties include packing boxes to ensure arrival in good condition, making sure return documents are in order, and that copies of the return information are retained by the bookstore. Prepare UPS forms for pick-up.
• Responsible for maintaining an orderly storage and prep area.
• Assist in year-end inventory procedures.
• Must have a working understanding of the ordering process for books and supplies.
• Merchandise the selling floor in a neat and orderly state.
• Train and oversee work study students.
• Assist with book buyback.
• Maintain regular and consistent attendance at work.
• Maintain a friendly, positive, and professional relationship with all students and staff.
• Maintain a professional retail appearance for the bookstore at all times.
• Other duties may be assigned.

Responsible To:

Director, Campus Learning Resources

Position Level:

Auxiliary Support, Level II - Non Exempt - Traditional Funding, at will employment on a letter of employment

Employment Length:

4 Term, Full Time, Benefits

Schedule:

9 hrs/day, Monday-Thursday