Bookseller

Barnes & Noble, Inc.; Sunset (FL); On-site; Part time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off for certain hours

Job summary

<p>Barnes & Noble, Inc. is looking for a passionate Bookseller to join our team in Sunset, Florida. You will interact with customers by welcoming them and assisting them in finding the right books and products. This role includes maintaining an attractive presentation of the store and effectively operating the registers.</p><p>As part of our bookstore team, you’ll help create a welcoming environment. Flexibility in scheduling and strong customer service skills are key to success in this part-time position.</p>

Qualifications

• Ability to maintain reliable attendance and flexibility in scheduling.
• Positive attitude and willingness to learn new skills.
• Strong communication and teamwork skills.

Responsibilities

• Welcome and assist customers in a cheerful manner.
• Maintain attractive presentation of store displays.
• Run registers quickly and professionally.

Skills

Customer Service Skills

Merchandising Skills

Technology Proficiency

Job description

Job Summary

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Location

FL - S. Miami - Sunset - 2878

Classification

Part-Time

Behavior Expectations

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store – we are open from early mornings to late evenings every day, including weekends and most holidays.
• Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
• Are supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness.
• Are always cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Above all, show that you enjoy being a bookseller!

Key Responsibilities and Competencies

• Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently.
• Developing strong merchandising skills to maintain the book presentation and cleanliness of the store.
• Developing effective visual merchandising skills to maintain the presentation in gifting, toys and our other product categories, equally.
• Running a register competently to serve customers quickly and reliably.
• Supporting the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows.
• Finding books and other products with ease and accuracy, using a combination of your own knowledge or that of your colleagues, BookMaster and the available information tools.
• Supporting the café team willingly and effectively when needed.
• Understanding loss prevention procedures and de‑escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store.

All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster.

Professional Growth

• Build book knowledge of the subjects and categories we stock across fiction, nonfiction and children’s books.
• Use this knowledge to maintain the sections and present books in an interesting and attractive manner.
• Make effective book recommendations to customers throughout varied sections.
• Learn how to sell books in a positive way appreciated by customers, supporting the success of key sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, etc. sharing this knowledge with customers and colleagues.
• Build knowledge and expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and Newsstand, learning new areas throughout the store.
• Use this knowledge to maintain all sections and backstock effectively, and to help customers with their shopping.
• Equally, use this knowledge to support the success of key sales objectives, products and new releases.

Benefits

• For those scheduled to work less than 20 hours per week: Employee Discount, EAP and Sick Pay.
• For those scheduled to work between 20 and 29.99 hours: Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit and 401(k) with Company Match.
• For those scheduled to work 30 hours or more: Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement.