Bookseller - PT

Barnes & Noble, Inc.; Salem (NH); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Employee Discount

401(k) with Company Match

Comprehensive Health Benefits

Sick Pay

Paid Time Off

Tuition Reimbursement

Job summary

BARNES & NOBLE, INC. in Salem, NH is seeking a Bookseller to join our team. You’ll welcome customers, answer questions, and help connect readers with titles and products while keeping the store inviting and well organized.

You’ll handle shelving, merchandising, and operate the register quickly and courteously. This part-time role offers flexible hours, training, and opportunities for growth within the bookselling team.

Qualifications

• Ability to stand for long periods and perform physical tasks.
• Willingness to learn new skills and products.
• Customer-focused approach and friendly demeanor.

Responsibilities

• Greet customers cheerfully and answer questions.
• Unpack and shelve deliveries and keep displays tidy.
• Operate the register and handle transactions efficiently.
• Assist with merchandising and pricing for presentation.
• Support the cafe team when needed.
• Adhere to loss prevention procedures and safety guidelines.

Skills

Customer service

Merchandising

Visual merchandising

Stock management

Loss prevention

De-escalation

Tools

BookMaster

POS systems

Registers

Job description

Job Summary

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Location

NH - Salem - Salem - 2605

Classification

Part-Time

Behaviors

You’ll make a great Bookseller if you have what we term to be good “behaviors.” Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations.

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store — we are open from early mornings to late evenings every day, including weekends and most holidays.
• Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
• Are supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness.
• Are always cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Above all, show that you enjoy being a bookseller!

Operational Competencies

You will be trained and expected to be proficient in:

• Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently.
• Developing strong merchandising skills to maintain the book presentation and cleanliness of the store.
• Developing effective visual merchandising skills to maintain the presentation in gifting, toys and our other product categories, equally.
• Running a register competently to serve customers quickly and reliably.
• Supporting the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows.
• Finding books and other products with ease and accuracy, using a combination of your own knowledge or that of your colleagues, BookMaster and the available information tools.
• Supporting the café team willingly and effectively when needed.
• Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store.

All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster.

Growth and Advancement

As you gain experience, you should expect your bookselling knowledge and skills to develop. Each Barnes & Noble Bookstore Is The Product Of Its Bookselling Team. You Will Increasingly Contribute As You Develop Your Expertise. You Will

• Build book knowledge of the subjects and categories we stock across fiction, nonfiction and children’s books.
• Use this knowledge to maintain the sections and present books in an interesting and attractive manner.
• Make effective book recommendations to customers throughout varied sections.
• Learn how to sell books in a positive way appreciated by customers, supporting the success of key sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, etc. sharing this knowledge with customers and colleagues.
• Build knowledge and expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and Newsstand, learning new areas throughout the store.
• Use this knowledge to maintain all sections and backstock effectively, and to help customers with their shopping.
• Equally, use this knowledge to support the success of key sales objectives, products and new releases.

As already said, above all we expect you to enjoy being a bookseller at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path — Senior Bookseller — where you will take on new challenges and gain further opportunities for growth.

You will, of course, comply with all company policies and procedures.

Benefits

• Employee Discount
• EAP
• Sick Pay
• Paid Time Off including paid Maternity and Parental Leave
• Company Paid Holidays
• Transit
• 401(k) with Company Match
• Comprehensive Health Benefits (Medical, Dental and Vision)
• Healthcare and Dependent Care Spending Accounts
• Healthcare Spending Account
• Disability Benefits
• Life Insurance
• Tuition Reimbursement

All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefit may vary depending on location/state regulations. More information can be received by the recruiter or Human Resources.