Bookseller - FT

Barnes & Noble; Federal Way (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

401(k) with Company Match

Comprehensive Health Benefits

Job summary

Barnes & Noble Federal Way is seeking a friendly Bookseller to warmly welcome customers and connect them with the right titles. You will handle shelving, price tag presentation, and quick, accurate checkout while supporting store operations and a welcoming reading community.

You will build book knowledge across genres, make recommendations to customers, and contribute to merchandising, promotions, and stock management.

Qualifications

• Reliable and punctual attendance for scheduled shifts.
• Flexibility to fill scheduling gaps; store opens early mornings to late evenings, weekends, and most holidays.
• Positive, proactive attitude with customers and colleagues; willingness to learn new skills.
• Enjoyment of being a bookseller and helping customers find titles.

Responsibilities

• Greet customers and help them find books and products.
• Unpack deliveries, shelve stock and maintain attractive presentations.
• Operate registers and provide quick, friendly checkout.
• Support the café team when needed and assist with loss prevention procedures.

Skills

Customer service

Merchandising

Cashier skills

Teamwork

Job description

Title: Bookseller - FT

Category: Retail

EmploymentType: Full-Time

Location: WA - Federal Way - Federal Way - 2706

LocationType: retail

JobLocation: Federal Way, Washington 98003-0000

JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

You’ll make a great Bookseller if you have what we term to be good “behaviors.”

These behaviors collectively demonstrate that you:

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store — we are open from early mornings to late evenings every day, including weekends and most holidays.
• Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
• Are supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness.
• Are always cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Above all, show that you enjoy being a bookseller!

As a Bookseller, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble bookseller.

You will be trained and expected to be proficient in:

• Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently.
• Developing strong merchandising skills to maintain the book presentation and cleanliness of the store.
• Developing effective visual merchandising skills to maintain the presentation in gifting, toys and our other product categories, equally.
• Running a register competently to serve customers quickly and reliably.
• Supporting the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows.
• Finding books and other products with ease and accuracy, using a combination of your own knowledge or that of your colleagues, BookMaster and the available information tools.
• Supporting the café team willingly and effectively when needed.
• Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store.
• All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster.

As you gain experience, you should expect your bookselling knowledge and skills to develop.

Each Barnes & Noble bookstore is the product of its bookselling team. You will increasingly contribute as you develop your expertise. You will:

You will:

• Build book knowledge of the subjects and categories we stock across fiction, nonfiction and children’s books.
• Use this knowledge to maintain the sections and present books in an interesting and attractive manner.
• Make effective book recommendations to customers throughout varied sections.
• Learn how to sell books in a positive way appreciated by customers, supporting the success of key sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, etc. sharing this knowledge with customers and colleagues.
• Build knowledge and expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and Newsstand, learning new areas throughout the store.
• Use this knowledge to maintain all sections and backstock effectively, and to help customers with their shopping.
• Equally, use this knowledge to support the success of key sales objectives, products and new releases.

As already said, above all we expect you to enjoy being a bookseller at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path — Senior Bookseller — where you will take on new challenges and gain further opportunities for growth.

You will, of course, comply with all company policies and procedures.

Benefits for those who are scheduled to work less than 20 hours per week include Employee Discount, EAP and Sick Pay. For those scheduled to work between 20 and 29.99 benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit and 401(k) with Company Match. For those scheduled to work 30 hours or more benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement. All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefit may vary depending on location/state regulations. More information can be received by the recruiter or Human Resources.

Benefits

Part- time less than 20 hours per week: Sick pay equal to 1 hour for every 30 hours worked, Employee Discount

Part-time 20 - 29.99 per week: 24 – 34 hours of sick time each year based on your scheduled hours, Employee Discount, Eligible for Paid Time Off after 90 days of employment up to 96 hours in your first year based on hours paid and up to 144 hours thereafter. 6 Company Holidays, 401(k)

Full Time 30+ hours per week: 36-48 hours of sick time each year based on your scheduled hours, Employee Discount, Eligible for Paid Time Off after 90 days of employment up to 96 hours in your first year based on hours paid and up to 96 hours thereafter. 6 Company Holidays, 401(k). Employee may enroll in Benefits for themselves and eligible dependents which includes Medical Benefits, Vision Benefits, Dental Benefits. Employee is eligible to participate in additional benefits which includes Disability, Life Insurance, Transit, Tuition Reimbursement.

WhatYouDo

Knowledge&Experience:

EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Notes

An employee in this position can expect a hourly rate starting at $20.82. This position pays up to $22.32.