Bookseller: Customer-Focused, Merchandising & Service

Barnes & Noble, Inc.; Chesapeake (VA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

401(k) with Company Match

Comprehensive Health Benefits

Job summary

You will be part of a busy team, learn store procedures, and progress toward advancement to Senior Bookseller as you gain experience, while complying with company policies and benefiting from staff discounts and related amenities.

Qualifications

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store.
• Be positive and willing in your approach to work, performing assigned tasks with purpose and energy.
• Be supportive and considerate of colleagues, going out of your way to help others on the team.
• Be always cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Above all, enjoy being a bookseller!

Responsibilities

• Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently.
• Developing strong merchandising skills to maintain the book presentation and cleanliness of the store.
• Developing effective visual merchandising skills to maintain the presentation in gifting, toys and our other product categories.
• Running a register competently to serve customers quickly and reliably.
• Supporting the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows.
• Finding books and other products with ease and accuracy, using a combination of your own knowledge or that of your colleagues, BookMaster and the available information tools.
• Supporting the café team willingly and effectively when needed.
• Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store.

Job description

You will be part of a busy team, learn store procedures, and progress toward advancement to Senior Bookseller as you gain experience, while complying with company policies and benefiting from staff discounts and related amenities.