Booking Coordinator – Remote

Catalystcareernetwork; Durham (NC); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training provided

Ongoing support

Skills development

Growth opportunities

Job summary

Catalystcareernetwork is seeking a Booking Coordinator who thrives in a remote setting, delivering organized, friendly, and accurate support to customers seeking reservations. You will manage research, options, and details to ensure smooth bookings and professional interactions.

The role emphasizes research, communication, and meticulous record-keeping, with a focus on timely responses and high-quality customer service. Flexible scheduling and ongoing training are offered to support growth.

Qualifications

• Strong organizational and communication skills required.
• Excellent attention to detail and customer focus.
• Experience with online platforms preferred but not required.
• Ability to research and compare information.
• Remote work ability and self-motivation.

Responsibilities

• Communicate with customers regarding booking needs and preferences.
• Research options based on individual requests.
• Coordinate booking and reservation details.
• Review customer information for accuracy.
• Provide clear information regarding available options.
• Communicate with providers regarding customer requests.
• Assist with booking updates and modifications.
• Maintain organized customer and booking records.
• Follow up regarding confirmations and important information.
• Respond professionally to customer questions.
• Maintain accurate documentation throughout the booking process.

Skills

Organizational skills

Communication skills

Attention to detail

Customer service

Online platforms

Research abilities

Time management

Multitasking

Remote work readiness

Admin/Coordination exp

Job description

Position Overview

We are seeking an organized and dependable Booking Coordinator to assist customers with researching, organizing, and coordinating reservation requests.

This remote position combines customer service, research, communication, and organization. The ideal candidate can manage multiple details while providing customers with a professional and positive experience.

Key Responsibilities

• Communicate with customers regarding booking needs and preferences
• Research options based on individual requests
• Coordinate booking and reservation details
• Review customer information for accuracy
• Provide clear information regarding available options
• Communicate with providers regarding customer requests
• Assist with booking updates and modifications
• Maintain organized customer and booking records
• Follow up regarding confirmations and important information
• Respond professionally to customer questions
• Maintain accurate documentation throughout the booking process

Qualifications

• Strong organizational and communication skills
• Excellent attention to detail
• Customer-service focused
• Comfortable working with online platforms
• Ability to research and compare information
• Strong time-management and follow-up skills
• Ability to manage multiple customer requests
• Self-motivated and comfortable working remotely
• Previous customer service, booking, administrative, or coordination experience is helpful but not required

Why Choose Us?

• Remote Work Environment: Coordinate bookings and communicate with customers remotely
• Flexible Scheduling: Manage your schedule around customer and operational needs
• Training Available: Learn booking procedures, platforms, and customer-service processes
• Ongoing Support: Access educational resources and continued guidance
• Build Valuable Skills: Develop experience in coordination, communication, research, organization, and customer service
• Growth & Learning: Continue developing your knowledge as you gain experience