Bojangles Assistant General Manager - Kingsport, TN - 975

Bojangles'; Kingsport (TN); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Flexible hours

Weekly pay

Free telemedicine and mental health

Health insurance

Dental and Vision

Paid vacation

Free meals

Leadership and career development

Job summary

Assistant General Managers at Bojangles' lead our teams to deliver exceptional Southern Hospitality and guest experiences. They collaborate with the General Manager to develop a high-performing staff, drive traffic, sales, and profitability, while maintaining a customer-centric culture.

Essential duties include building an inviting store culture, coaching team members, ensuring safety and quality, and executing processes to meet standards.

Qualifications

• A minimum of 2 years management experience.
• 18 years or older.
• Able to read, write and speak English.
• Must possess a valid driver’s license and access to reliable transportation.
• Available to work any shift, 7 days a week, with a required 50-hour work week.
• Prior supervisory experience with a coaching mindset.
• Previous onboarding experience with employees at all levels.
• Prior cash handling and bank deposit experience.

Responsibilities

• Lead our teams to provide exceptional hospitality and guest experience.
• Develop and lead a team to drive traffic, sales and profitability.
• Maintain a customer centric culture and uphold standards.
• Communicate effectively with guests and team members.
• Coach and onboard new employees and demonstrate cultural principles.
• Oversee processes and systems (BoFood, BoLabor) and take corrective action when needed.
• Understand P&L impact and participate in inventory and safety standards.

Skills

Leadership

Communication

Multi-tasking

Customer service

Tools

Microsoft Office

Job description

Address 3048 Fort Henry Drive, Kingsport, TN, 37664, US

Compensation $43,888.00 - $60,000.00/year

Schedule Full time

Job Type Permanent

Description

“It’s Bo Time” isn’t a phrase, it’s a lifestyle. We commit ourselves to being better for each other and our guests. You see this in our hospitality, our inclusiveness and the promise to deliver great service.

Benefits of Being an Assistant General Manager at Bojangles:

We offer FLEXIBLE hours to fit your schedule – Morning, Evening, Weekends

WEEKLY PAY

Free Unlimited Telemedicine and Virtual Mental Health Programs

Low-Cost Health Insurance, Dental and Vision benefit plans

Paid Vacation Time

Free Meals

Leadership and Career Development Opportunities

Job Summary

Assistant General Managers lead our teams in providing our guests with the most exceptional experience in Southern Hospitality. Assistant General Managers work with the General Manager to develop and lead a team that drives traffic, sales, and profitability in our restaurants, by maintaining a customer centric culture.

Essential duties for an Assistant General Managers may include, but are not limited to the following:

People:

• Creates an inviting culture in the store, a place where our team members feel respected and valued.
• Actively seek growth opportunities or assignments for development.
• Communicates effectively with all guests (internal and external)
• Takes an active role with all new team members.
• Effectively demonstrates our Cultural Principles in every interaction.

Performance:

• Subject matter expert and adherence to all systems and processes to include BoFood and BoLabor
• Upholds standards and takes corrective action when standards are not being met
• Empowers team members to maintain WOW guest service with every interaction
• Reduce R&M through proper manager walks, process execution, and timely escalation of opportunity were applicable.

Profit:

• Understands the Restaurants P&L results.
• Understands how quality, service, and cleanliness impact sales.
• Actively participates in inventory management.
• Demonstrates and upholds all safety and security standards.
• Engages in all LTO throughout LTO life cycle, including training and POP by deadlines.

Qualifications:

• A minimum of 2 years management experience.
• 18 years or older
• Able to read, write and speak English.
• Must possess a valid driver’s license, and access to reliable transportation.
• Available to work any shift, 7 days a week, with a required 50-hour work week.
• Prior supervisory experience with a coaching mindset.
• Previous onboarding experience with employees at all levels.
• Prior Microsoft Office Experience
• Prior cash handling and bank deposit experience
• Ability to multi-task and lead teams in a fast-paced environment.
• Ability to bend, stand, kneel frequently lifting 25+lbs.
• 401(k) w/matching
• Health insurance
• Paid time off
• Paid training
• Vision insurance

People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, Affir...

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