Body Shop Parts Advisor

Asbury Automotive Group; Annapolis (MD); Hybrid; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Hourly pay $18-$20

Paid holidays & PTO

Paid training

Stock awards

Zusammenfassung

Asbury Automotive Group is seeking a Body Shop Parts Advisor to help customers select and procure the right parts while maintaining accurate estimates and inventory. You will support shop teams by pulling orders, notifying for out-of-stock items, and ensuring timely delivery.

The role emphasizes strong communication, multitasking, and a professional image in a fast-paced automotive environment. Prior parts experience is a plus, and pre-employment screening is required.

Qualifikationen

• Excellent communication and customer service skills.
• Strong computer & phone skills (Internet, MS Outlook) are a must.
• Previous automotive parts experience or military equivalent preferred.
• Must be able to pass pre-employment screen (background & drug test).

Aufgaben

• Assist customers in selecting required parts in a friendly, professional, efficient manner.
• Inform customers of companion part requirements and specials.
• Answer phone calls, provide price quotes and information.
• Review estimates to ensure correct parts and pricing.
• Pull and fill orders from stock and notify if parts are out of stock.

Kenntnisse

Communication

Customer service

Bilingual

Automotive parts experience

Background check readiness

Multitasking

Tools

MS Outlook

Internet

Jobbeschreibung

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Body Shop Parts Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Parts Advisor who will help us redefine the car-buying experience.

The Body Shop Parts Advisor is responsible for providing guidance and assistance on the selection and procurement of required parts per the manufacturer guidelines.

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
• Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
• Answer phone calls, provide price quotes and other information
• Review body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
• Pull and fill orders from stock
• Notify body shop parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submits an emergency order, if necessary
• Notify all necessary parties when special ordered parts have been received
• Pull orders for delivery to the parts department, making sure all parts are tagged with customer names and job number
• Follow up on back-ordered parts and replenish assigned inventory daily
• Verify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
• Assist outside sales representatives with their orders
• Make sure all internal requests for parts are billed on service repair order
• Excellent communication and customer service skills, and able to maintain a professional image and demeanor
• Ability to multi-task in a fast paced environment
• Strong computer & phone skills (Internet, MS Outlook) is a must
• Ability to speak multiple languages is always a plus
• Previous automotive parts experience or military equivalent experience preferred
• Must be able to pass pre-employment screen (background & drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• $18-$20 per hour
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• Technician Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities