Body Shop Manager - Braintree Collision Center

Herb Chambers Honda of Burlington; Braintree (MA); On-site; USD 150,000 - 250,000; Full time

Job summary

Sweeping Corporation of America is seeking a seasoned Body Shop Manager to lead automotive collision repair operations. You will oversee a team, coordinate with insurance adjusters, and drive quality, safety, and customer satisfaction.

The role requires extensive hands-on leadership, a strong track record, and the ability to manage schedules, costs, and vendor relationships while upholding industry standards.

Qualifications

• Minimum 7-10 years in automotive collision repair.
• 5+ years running one or more collision centers.
• Proficient in CDK, Profit Net; CCC1 a plus.
• Degree in automotive technology or collision repair.

Responsibilities

• Hire, train, motivate, and monitor shop staff.
• Establish goals and action plans for performance and quality.
• Maintain safety compliance per regulations.
• Manage relationships with insurers, vendors, customers.
• Ensure timely parts availability and scheduling.
• Direct repair process to achieve quality and productivity.
• Maintain certifications and keep up with industry trends.

Skills

Leadership

Customer focus

Communication skills

Project management

Team building

Education

Degree in automotive technology or collision repair

Tools

CDK

ProfitNet

CCC1

Microsoft Office

Job description

Compensation: $150,000-$250,000+

Wage is comprised of base salary and additional bonus structure as determined by pay plan. The final pay offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and years of experience within the job, the type of years and experience within the industry, education, etc.

Company Benefits

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As aBody Shop Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are seeking an energetic, customer-focused Body Shop Managerwho will help us redefine the car-buying experience.

The Body Shop Manager is responsible for developing business through insurance adjusters, customers and other sources to assure a projected sales volume.

The Body Shop Manager will direct the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels, and maintaining industry quality standards.

• Hire, train, motivate, and monitor the performance of all body shop employees
• Set standards, communicate and establish goals to ensure and develop action plans to facilitate improvement of business performance and standards for quality, customer service and satisfaction and employee satisfaction and retention
• Establish and maintain good working relationships with insurance adjusters
• Monitor parts department orders to ensure timely parts availability
• Monitor progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed
• Promote a team environment, communicate effectively with technicians, estimators, body shop staff and management
• Maintain the department’s safety according to applicable requirements and published procedures, including local ordinances, for dealership associates, customers, vendors and visitors
• Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Ensures compliance with Insurance Company DRP scores for quality and customer satisfaction
• Ensure that fair cost and time estimates for body work and painting are quoted and maintained for all work performed
• Establish and maintain good working relationships with customers to encourage repeat and referral business
• Maintain high-quality service repairs and minimizes comebacks
• Maintain Manufacturer and ICAR Certifications for the shop
• Manage the primary relationships with outside entities including insurers, vendors, major customers, and the community
• Ensure that customer concerns and inquiries are handled immediately and according to dealership’s guidelines
• Ensure that Asbury policies for job completion before closing repair orders are strictly observed
• Control accounts receivable for body repair work, resolving all according to prescribed aging
• Keep abreast of new equipment and tools available and recommend purchases
• Stay current on new information technologies to improve business and efficiencies
• Continually improve the skill level of all personnel by facilitating training opportunities and on-the-job skills enhancement
• Direct the repair process to achieve repair quality standards, consistent priorities, and high productivity
• Increase sales growth, overall gross profit and percentage, net profit and percentage, and employee retention
• Proven track record of successful leadership and management skills
• Strong interpersonal skills
• Exposure to advanced production principles
• Demonstrated communications skills, both written and oral
• Demonstrated project management, presentation, and training skills
• Must be current in industry trends, process, and procedures
• Minimum of 7-10 years of automotive collision repair experience
• Minimum of 5 years running one or more collision centers experience preferred
• Proficient in CDK, Profit Net and CCC1 is a plus!
• Proficient in Microsoft Office applications
• Degree in automotive technology, collision repair or military equivalent experience
• Must be at least eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screen (background & drug test)

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