Boat Service Concierge & Operations Coordinator

SkipperBud's; Town of Texas (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading boating services company in the United States is seeking a Service Advisor responsible for supporting the Service Manager and interacting with customers. This role involves managing work orders, coordinating with technicians, and ensuring customer satisfaction. Ideal candidates should possess strong communication skills and a background in customer service. Responsibilities include greeting customers, finalizing work orders, and promoting additional services. This position requires a hands-on approach to ensure quality and timely completion of services.

Qualifications

• Experience with customer service in a fast-paced environment.
• Strong communication skills to interact with customers and technicians.

Responsibilities

• Assist Service Manager in day-to-day operations and manage work orders.
• Greet customers to determine their needs and provide clear work instructions.
• Finalize and invoice work orders while ensuring payment collection.

Job description

A leading boating services company in the United States is seeking a Service Advisor responsible for supporting the Service Manager and interacting with customers. This role involves managing work orders, coordinating with technicians, and ensuring customer satisfaction. Ideal candidates should possess strong communication skills and a background in customer service. Responsibilities include greeting customers, finalizing work orders, and promoting additional services. This position requires a hands-on approach to ensure quality and timely completion of services.