Boat Captain

Guest Services; Panama City (FL); On-site; USD 27,000 - 39,000; Full time

Job summary

Guest Services is seeking a Captain to direct ferry operations, ensure safe vessel handling, and maintain regulatory compliance with the USCG. The role serves as primary onboard liaison for safety and customer service, with responsibilities including crew training, drills, and meticulous record-keeping.

The Captain will oversee dockside operations, engage in positive communication with clients, and perform maintenance tasks as needed while adhering to all safety protocols.

Qualifications

• Current and valid USCG License required.
• TWIC card required.
• Dock/marina experience preferred.
• Ability to work in all weather conditions.
• Ability to lift heavy objects and move equipment.
• Ability to operate small boats is a plus.

Responsibilities

• Direct and oversee ferry operations to ensure safety and efficiency.
• Serve as primary onboard contact with USCG for compliance.
• Administer training and drills aboard the vessel.
• Maintain logs and records accurately.
• Provide high level of customer service to passengers.

Skills

USCG License

TWIC card

Dock/marina experience

Weather resilience

Heavy lifting

Small boat handling

Remote work ability

Job description

Compensation Amount:24.00 USD Hourly

The Captain directs the ferry's activities and operates the vessel safely and efficiently. This position serves as the primary contact onboard the vessel with the USCG concerning compliance with laws and regulations. The Captain administers training and drills aboard the vessel, and this position ensures a high level of customer service is provided

Job Description

ESSENTIAL FUNCTIONS

• Safe operation, cleaning, and general upkeep of a passenger vessel.
• Safe vessel tie up to docks, piers, ships and moorings.
• Positive communication with client crew.
• Passenger embarkation/debarkation safety and operation.
• Repair and modification of related equipment such as pumps, lines, hoses.
• Grease, lube, and maintenance of the marine systems.
• Maintain accurate logs and records.
• Interacts with customers and management in a professional manner.
• Dock hand work as well as supporting non-motorized waterfront operations.

SKILL AND KNOWLEDGE REQUIREMENTS

• Current and valid USCG License and valid TWIC card required.
• Must be able to work in all types of weather conditions.
• Previous dock/marina experience preferred.
• Ability to work remotely with little direct supervision.
• Ability to lift, carry, and move heavy objects and/or equipment.
• Ability to take and adhere to instructions.
• Ability to establish and maintain harmonious working relationships with others.
• Small boat handling skills, passenger vessel experience a plus.

PHYSICAL AND MENTAL REQUIREMENTS

• Ability to stand and walk on nearly a constant basis.
• Able to bend, rotate and reach frequently.
• Carry, push/pull and/or lift materials weighing upwards of 75 lbs.
• Ascending/descending stairs or ladders safely.
• Manipulate/handle/grip materials required to perform job.
• Maneuver through/in/around small and/or confined areas within the vessel.
• Must be able to maintain both static and dynamic standing balance to complete various duties associated with job.
• Must be capable of performing emergency duties as listed in the vessel's station bill.
• Vision must be correctible to 20/40 with full color vision and no night blindness.

EQUIPMENT USED

Typical office equipment (computers, phone system, fax, copiers, scanners, among others). Marina, boat and dock maintenance equipment.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION

We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.