BMV Records Clerk

State-of-Indiana; Indianapolis (IN); Sur place; USD 31 000 - 38 000; Plein temps

Avantages offerts par ce poste

Medical plan options

Wellness rewards

Health savings account

457(b) deferred compensation

Pension plans

Paid leave

Education reimbursement

Group life insurance

Employee assistance program

Public Service Loan Forgiveness

Free Parking

LinkedIn Learning access

Résumé du poste

The Clerical Assistant role with the State of Indiana is an onsite position at the Bureau of Motor Vehicles in Indianapolis. You will manage driver records, process court documents, and support data entry using STARS and MS Office tools. Strong data entry, communication, and organizational skills are essential.

A degree is not required, but at least 1 year of related experience is preferred. The role offers comprehensive benefits and a stable, public-sector career path with opportunities for

Qualifications

• General office functions and clerical procedures
• Excellent critical thinking skills
• Strong written and verbal communication skills
• Strong organizational skills and task prioritization
• Excellent attention to detail and proofreading skills
• Proficient with MS Office incl Word/Excel; familiarity with case management and database tools
• Ability to handle sensitive documents and information discreetly
• Ability to work independently
• Provide effective customer service to internal and external parties
• A degree is not required; at least 1 year of relevant experience may be considered

Responsabilités

• Supports daily operations with general office tasks
• Communicates with customers, employees, and others to answer questions and share information
• Reviews files and records to respond to requests
• Types forms, memos, and other materials
• Maintains filing systems for efficient retrieval
• Checks emails, faxes, copies, and updates databases
• Answers calls and routes inquires to appropriate staff
• Trains staff on activities like using computer applications
• Completes tasks or projects assigned by supervisor in a timely manner

Connaissances

General office knowledge

Critical thinking

Written communication

Verbal communication

Organization

Attention to detail

Proficient MS Office

Handling sensitive information

Independent work

Customer service

Outils

Microsoft Word

Microsoft Excel

Case management tools

Database tools

Description du poste

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Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV):

The Bureau of Motor Vehicles delivers exceptional, customer focused services built on choice, innovation, and genuine care. We strive to be a trusted partner to every Hoosier by investing in our people, fostering growth, and developing future leaders who drive excellence and a strong culture of service.

Role Overview:

The Clerical Assistant has a variety of duties. You will manage documentation from in-state and out-of-state agencies and respond to driver inquires about their records. Duties may include:

• Processing court documentation and accurately applying traffic‑related convictions to driver records.
• Navigating and using the System Tracking and Record Support (STARS) database to manage driver records.
• Using Microsoft Office applications to support data entry and documentation tasks.
• Processing documents that affect a driver's license status or driving privileges.
• Maintaining accurate and organized driver records in compliance with agency standards.
• Communicating professionally with court staff, state agencies, and Indiana drivers to resolve record‑related questions or issues.

This role requires strong data entry abilities, intermediate computer proficiency, and effective written and verbal communication skills. Attention to detail and the ability to work with a high volume of documentation are essential.

This is an onsite position in the BMV Central Office at the Indiana Government Center in Indianapolis, Indiana.

The salary for this position traditionally starts at $34,222.50 but may be commensurate with education and work experience. Use our Compensation Calculatorto view the total compensation package.

A Day in the Life:

The essential functions of this role are:

• Supports the daily operations of an organization by performing general office tasks.
• Communicates with customers, employees, and other individuals to answer questions, disseminate, or explain information.
• Reviews files, records, and other documents to obtain information to respond to requests.
• Types forms, correspondence, memos, and other materials.
• Maintains filing systems for efficient recordkeeping and easy retrieval.
• Checks emails, send faxes, make copies, and updates computer databases.
• Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Trains other staff members to perform work activities, such as using computer applications.
• Completes tasks or projects assigned by supervisor in a timely manner.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned any time.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Working knowledge of general office functions and clerical procedures.
• Excellent critical thinking skills.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent attention to detail and proofreading skills.
• Proficient computer skills required, including but not limited to Microsoft Word, Excel, case management and data base tools.
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.
• Able to perform essential functions with or without reasonable accommodation.

A degree is not required. However, at least 1 year of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b)account (similar to401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 in election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parkingfor most positions
• Free LinkedIn Learningaccess

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .