Job 178437 - BLUES CITY CAFE - SERVER
Memphis, TN
The purpose of this position is to interact with our guests and ensure they have a great experience when dining at our restaurant. Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. Servers are expected to have some basic cooking knowledge and precise menu spec and preparation knowledge.
Overview
General Responsibilities and expectations for servers at Blues City Cafe:
- Prepares the tables, restocking napkins, making sure the condiments are refilled, performing all other preparation tasks and side work.
- Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items.
- Handle the table booking messages, direct customers to their tables, present menus, suggest dishes, assist in drink selection, inform customers about food preparation details, and communicate specific customer needs to the cooks.
- Maintain a proper dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses.
- Prepare mixed drinks for service to guests at the table when needed.
- Properly open and pour wine at the table side.
- Obtain revenues, issue receipts, accept payments, and return change.
- Perform basic cleaning tasks as needed or directed by supervisor.
- Fill in for absent staff as needed and assist with special events as needed.
- Greet all guests and owners warmly with an appropriate greeting and in a timely manner.
- Adhere to grooming and appearance standards consistently.
- Understand and can communicate products and services available at the restaurant.
- Must have some familiarity with basic cooking skills.
- Perform other duties as assigned by the manager on duty.
Requirements
Education: High school diploma or equivalent preferred.
Experience:
- Previous serving experience required.
- Must speak English fluently and be able to write in basic English.
License/Qualifications:
Physical Requirements:
- Ability to speak and hear
- Close and distance vision
- Identify and distinguish colors
- Frequent walking with some standing at times
- Will walk for long periods of time, possibly extended distances
- Frequently lifts/carries up to 25 lbs
- Occasionally lifts/carries up to 50 lbs
- Continual use of manual dexterity and gross motor skills with frequent bi-manual dexterity and fine motor skills
- Able to reach hands and arms in any direction and kneel and stoop repeatedly
Working Conditions:
- May be indoor or outdoor setting depending on outlet
- Varying weather conditions are expected
- Will work near moving or mechanical parts
- May work near toxic/caustic chemicals and with fumes or airborne particles
- Varying schedule to include evenings, holidays and extended hours as business dictates.