Bloomfield Produce Manager

Socket.dev; Bloomfield (CT); On-site; USD 42,000 - 65,000; Full time

Job summary

Socket.dev in Bloomfield, CT is seeking a Produce Department Supervisor to lead daily operations, drive sales, and ensure fresh, quality merchandise. You will manage staff, train associates, schedule shifts, and uphold store policies.

The role requires strong leadership, excellent customer service, and a hands-on approach to safety, sanitation, inventory, and merchandising. Prior supermarket supervision and ServeSafe certification are preferred.

Qualifications

• High school diploma or equivalent; some college preferred.
• Three years’ supervision/management in Produce Department.
• ServeSafe certification.
• Strong leadership and excellent customer service skills.

Responsibilities

• Direct and supervise all Produce Department activities to meet sales goals.
• Enforce safety, sanitation, and department standards.
• Greet customers and provide quality service.
• Plan staffing, scheduling, and payroll responsibilities.
• Maintain inventory, rotate stock, and control shrink.

Skills

Leadership

Customer service

Staff supervision

Scheduling

Training

Communication

Safety compliance

Inventory control

Time management

Physical strength

Education

High school diploma or equivalent

Some college preferred

ServeSafe Certified

Tools

POS experience

Job description

Job Details

Job Location: Bloomfield Store - Bloomfield, CT 06002

Position Type: Full Time

Job Shift: Any

Summary

To provide quality customer service, directing and supervising all functions and activities of the Produce Department personnel; to achieve the sales and profit goals established for the department, and to maintain and operate the Produce Department in an efficient manner within store policies.

Essential Duties and Responsibilities

• Performs duties in a safe and efficient manner.
• Responsible for enforcing safety and sanitation standards.
• Greets all customers and provides them with quality customer service.
• Assigns, and supervises the staff to meet merchandising and production plans, while maintaining a high level of staff relations.
• Ensures that all department personnel are trained in the store’s methods of performing department activities.
• Evaluates and reacts to performance issues, actively recruiting as necessary.
• Executes performance appraisals and supports a counseling program and training of new and existing employees.
• Performs employee relations activities related to direct report accountability (hiring, scheduling, performance reviews, disciplinary actions etc.,)
• Responsible for managing the schedules for all direct reports by ensuring adequate coverage daily as well as vacations and call out coverage.
• Responsible for following and enforcing proper department dress code policy.
• Participates in training activities to increase personal skill levels, to improve overall department processes and customer service.
• Responsible for meeting weekly payroll budget.
• Responsible for meeting gross margin and target goals and monthly sales projection.
• Responsible for the weekly/monthly department buy/sell.
• Responsible for managing the workload allocation for all direct reports.
• Follow approved Produce Department plans for effective space management based on product movement, consumer demand, and on profitability.
• Monitors the receiving and unloading of Produce merchandise to:
• Ensure that Produce receiving accurately reflects the items and counts listed on vendor invoices.
• Ensure accurate billing and pricing.
• o Confirm quality, code dates, counts, and condition.
• Enforce receiving procedures according to store policy.
• Ensures that Produce stock is taken to storage or shelf areas.
• Orders necessary merchandise and supplies for Produce Department.
• Effectively controls inventory to maximize sales and turnover and to minimize over- and under-stocks.
• Plans and builds the department displays for maximum sales and turnover.
• Responsible for monthly inventories and meeting margin.
• Monitors receiving and unloading of merchandise; checks products for quality, counts, and conditions.
• Ensures that product rotation procedures are rigidly observed, and that merchandise is of optimal freshness and quality.
• Ensures that produce personnel keep refrigerated cases and display shelves properly stocked and faced, according to product movement, tag allocation, and department standards.
• Ensures that all signs and prices are maintained accurately and are correctly positioned over each respective product.
• Ensures Front-End (POS) accuracy and integrity.
• Ensures that wet racks are properly maintained and watered.
• Handles damaged and spoiled products and assists in controlling the level of these goods.
• Monitors and enforces a regular and effective housekeeping and sanitation program, which meets the standards established by the department and all applicable health regulations.
• Ensures that produce employees respond promptly to emergencies or potential safety hazards such as spills, broken glass, or containers.
• Meets the physical requirements to perform the job functions listed above.
• Orders and maintains inventory control of ingredients and supplies.
• Monitors and maintains shrink logs daily and reacts to excessive shrink.
• Verifies front-end (POS) accuracy and integrity.
• Enforces general housekeeping and a regular sanitation and cleaning program that meets the standards established by the department and all applicable health regulations.
• Meets the physical requirements to perform the job functions listed above.
• Performs other duties as assigned or requested.

Qualifications Competencies

• Friendly Strong leadership skills.
• Must be available for opening, closing, and weekend shifts.
• Must be available to work up to 35 to 40 hours per scheduled work week.
• Proficient understanding of cleaning and sanitation practices.
• Excellent customer service skills.
• Self-starter ability.
• Integrity Good communication and listening skills.
• Attention to detail and organization.
• Time commitment Ability to lift (up to a minimum of 50 lbs.)
• Math skills necessary to supervise and handle department operations.

Education/Experience

• Minimum of a high school education or equivalent, with some college preferred.
• Should have at least three years of experience in the supermarket industry in supervision and/or management in Produce Department operations.
• ServeSafe Certified.
• Be thoroughly familiar with all products carried in the Produce Department.