Bloom Logistics Operations Manager, Warehouse Operations

Google LLC; Columbus (OH); On-site; USD 136,000 - 196,000; Full time

Job summary

Google LLC in Columbus, OH is seeking a Program Manager for Cloud Customer Logistics to oversee day-to-day warehouse operations, manage material flow, and supervise on-site teams, ensuring safety and quality compliance.

You will coordinate with internal teams, carriers, and vendors to optimize processes, reduce costs, and support rapid growth of Google’s global infrastructure deployment while delivering measurable operational excellence.

Qualifications

• Bachelor's degree in Engineering, Supply Chain operations, or a related technical field, or equivalent practical experience.
• 7 years of experience developing operational process solutions, and working with cross‑functional teams to drive these changes.
• 7 years of experience in a customer or client‑facing role supporting logistics.
• 5 years of experience analyzing data and generating business insights.

Responsibilities

• Manage daily logistics operations, material flow, and third‑party logistics (3PL) warehouse vendors, including overseeing budgets, invoices, and capital improvements.
• Monitor SLAs, KPIs, and vendor scorecards to ensure business continuity and build business cases for process and logistics improvements.
• Design and execute comprehensive forward and reverse logistics strategies aligned with the organization’s long‑term business goals.
• Drive technology‑driven automation, reduce MTTR, optimize capacity, and eliminate obstacles in material flow to lower operational costs.
• Partner with internal Google teams, carriers, and external vendors to align priorities, reduce delivery cycle times, and scale operations efficiently.

Skills

Operational process design

Cross-functional collaboration

Data analysis

Customer/logistics support

Education

Bachelor's degree in Engineering, Supply Chain operations, or a related technical field, or equivalent practical experience

Tools

Lean Six Sigma or PMP certification

Job description

• Bachelor's degree in Engineering, Supply Chain operations, or a related technical field, or equivalent practical experience.
• 7 years of experience developing operational process solutions, and working with cross‑functional teams to drive these changes.
• 7 years of experience in a customer or client‑facing role supporting logistics.
• 5 years of experience analyzing data and generating business insights.

Minimum qualifications:

• Bachelor's degree in Engineering, Supply Chain operations, or a related technical field, or equivalent practical experience.
• 7 years of experience developing operational process solutions, and working with cross‑functional teams to drive these changes.
• 7 years of experience in a customer or client‑facing role supporting logistics.
• 5 years of experience analyzing data and generating business insights.

Preferred qualifications:

• Certified Lean Six Sigma (Green/Black Belt) or PMP certification, with demonstrated success in business process re‑engineering, quality management frameworks or capacity modeling.
• Experience in data analytics, capacity modeling, and leveraging data to solve complex operational challenges.
• Experience in Trust and Safety, Content Moderation, Risk Management, or high‑volume Customer Support operations.
• Deep expertise in capacity planning, OpEx budget management, and vendor contract performance governance.
• Strong executive presence with exceptional written and verbal communication skills; proven ability to influence cross‑functional leadership (Legal, Engineering, Product).
• Excellent problem‑solving and critical thinking skills with attention to detail in an ever‑changing environment.

About The Job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi‑disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross‑functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It’s your job to coordinate the players and keep them up to date on progress and deadlines.

To support the mission of making TPUs universally accessible, Cloud Customer Logistics (CCL) provides logistics solutions that connect the world. We are evolving our global network through innovation and a relentless focus on the customer journey. By combining operational expertise with an agile, high‑speed supply chain, we establish a standard for service that fuels growth and ensures the seamless global deployment of infrastructure.

In this role, you will oversee and manage day‑to‑day operations across warehouse facilities. Your primary focus will be directing daily workflows, monitoring material movement, ensuring strict adherence to safety and quality protocols, and supervising on‑site teams. You will handle routine operational challenges, coordinate with logistics partners, maintain operational documentation, and continuously deliver operational excellence by optimizing processes to enable rapid business growth, enhance overall productivity, and improve organizational efficiency to support seamless site and regional performance.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job‑related skills, experience, and relevant education or training.

US: $136000 - $196000 (USD) + 15% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Manage daily logistics operations, material flow, and third‑party logistics (3PL) warehouse vendors, including overseeing budgets, invoices, and capital improvements.
• Monitor SLAs, KPIs, and vendor scorecards to ensure business continuity and build business cases for process and logistics improvements.
• Design and execute comprehensive forward and reverse logistics strategies aligned with the organization’s long‑term business goals.
• Drive technology‑driven automation, reduce MTTR, optimize capacity, and eliminate obstacles in material flow to lower operational costs.
• Partner with internal Google teams, carriers, and external vendors to align priorities, reduce delivery cycle times, and scale operations efficiently.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .