Blood Donor Technician

Brigham and Women's Hospital; Boston (MA); On-site; USD 32,000 - 45,000; Full time

Job summary

Brigham and Women’s Hospital is seeking a Blood Donor Technician to perform donor registration, blood collection, and processing under supervision. You will balance donor care, production, and quality to meet goals, while adhering to FDA, AABB, and SOP requirements.

Responsibilities include donor interviews, phlebotomy, platelet pheresis support, daily quality control, and potential mobile drive shifts across Massachusetts. Teamwork and safety are essential to success.

Qualifications

• High school diploma or equivalent required.
• Phlebotomy certification preferred.
• Experience in phlebotomy or donor collection helpful.
• No substitution of experience for degree.

Responsibilities

• Interviews donors to determine eligibility and conducts medical history and physical examination.
• Follows criteria for donor deferrals to prevent inadvertent collection from ineligible donors.
• Performs whole blood collection using sterile technique and conducts platelet pheresis.
• Performs daily quality control and documents corrective actions as needed.
• May mobilize at mobile blood drives across Massachusetts and maintains donor center supplies.
• Transports blood products to the blood bank and adheres to safety and infection control policies.
• Acts as a preceptor/trainer for new donors technicians and students.
• Collaborates with lead tech and charge nurse to maintain high performance and teamwork.

Skills

Phlebotomy

Customer service

Attention to detail

Anatomy knowledge

Fast-paced environment

Flexible scheduling

Preceptor leadership

Education

High School Diploma or Equivalent

Phlebotomy Technician certification

DPT(ASCP) certification

Tools

Apheresis system

Job description

Job Summary

Summary

Performs donor registration, screenings, product shipment, whole blood collection, and automated platelet collections. Responsible for the performance of donor room procedures under the direction of the charge nurse/tech and follows Standard Operating Procedures. Able to balance production, donor care, and quality requirements to meet annual blood collection goals. The Blood Donor Technician adheres to AABB standards, FDA regulations, and guidelines established by other regulatory agencies.

Does this position require Patient Care? Yes

Essential Functions

• Interviews donors to determine eligibility according to the departmental Standard Operating Procedures (SOPs) and conducts a medical history and physical examination.


• Follows established criteria for the temporary/permanent deferral of donors to prevent inadvertent collection from an ineligible donor.


• Performs whole blood collection using established sterile technique in preparation of phlebotomy site and performs platelet pheresis collection using the apheresis system.


• Performs daily quality control, including daily scale calibration and other equipment used in the selection and collection process. Responsible for the documentation and corrective action as needed.


• May work on mobile blood drives at locations throughout Massachusetts, and assist in maintaining adequate inventory of necessary supplies for the Donor Center and Off-Site Mobile Blood Drives.


• Transports blood products to the blood bank, follows all safety and infection control policies, maintains a clean work area, and performs other duties as required.


• Maintains a professional image at all times and serves as a role model to colleagues.


• Functions as a preceptor for training new blood donor technicians and/or precepting students.


• Provides leadership and positively impacts the workplace by working collaboratively with the lead tech, charge nurse, and colleagues as a team.

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Phlebotomy Technician [National Certification] - Generic - HR Only preferred


• Donor Phlebotomy Technician [DPT(ASCP)] - American Society for Clinical Pathology Board of Certification (ASCP-BOC) preferred

Experience

Phlebotomy or Medical Assistant with phlebotomy course 0-1 year required and Blood Donor Technician 0-1 year preferred

Knowledge, Skills and Abilities

• Flexible in scheduling to meet needs of department, including every other Saturday requirement (BWH only).


• Experienced phlebotomy skills.


• Exceptional customer service skills.


• Attention to detail and thorough completion of assigned tasks.


• Basic knowledge of anatomy and physiology.


• Able to work in a fast-paced environment.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently


• Walking Frequently


• Sitting Occasionally


• Lifting Frequently


• Carrying Frequently


• Pushing Occasionally


• Pulling Occasionally


• Climbing Rarely


• Balancing Frequently


• Stooping Occasionally


• Kneeling Occasionally


• Crouching Occasionally


• Crawling Rarely


• Reaching Frequently


• Gross Manipulation (Handling) Frequently


• Fine Manipulation (Fingering) Frequently


• Feeling Constantly


• Foot Use Rarely


• Vision - Far Constantly


• Vision - Near Constantly


• Talking Constantly


• Hearing Constantly

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$23.34 - $33.37/Hourly

Grade

5At

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.