Blood Collections Team Lead (Fixed Site)

The American National Red Cross; Virginia Beach, Northern (VA, KY); Hybrid; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Health Spending Accounts & FSAs

Paid time off 15 days/year

11 paid holidays

401K with up to 6% match

Paid Family Leave

Employee Assistance

Disability and insurance

Job summary

The American Red Cross in Virginia Beach, VA seeks a Team Lead/Charge to support mobile blood drive operations. You will coach and mentor staff, perform phlebotomy duties, and ensure compliance with regulatory requirements while delivering exceptional donor care.

The role offers paid phlebotomy training and opportunities to grow healthcare skills within the world’s largest humanitarian network. Competitive benefits apply.

Qualifications

• Associates Degree or equivalent combination of education and related experience is required.
• Phlebotomy experience is required.
• Customer service experience, effective verbal communication and public relations skills are required.
• A current valid driver's license and a good driving record is required.
• Physical requirements may include the ability to lift, push or pull heavy weights and endure long, irregular hours.

Responsibilities

• Lead the team and drive for results through excellent customer service.
• Model professionalism and compassion while serving as an ambassador to the public for the nation’s largest not-for-profit blood banking organization.
• Work as a lead/charge at the mobile blood drives within the community and conduct phlebotomy.
• Ensure the blood the team collects meets regulatory requirements and daily operations run smoothly.

Skills

Leadership experience

Phlebotomy

Customer service

Driver's license

Microsoft Office

Education

Associates Degree

Job description

Job Description:

We provide Paid-Training – no prior medical experience required. Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW (Job Overview):

When you join our team, you will be utilizing your leadership &healthcare/customer service skills to support our mobile blood drive operation teams. As a team lead/charge, you will coach, mentor, instruct, and be a point of resource for our blood collection staff while performing blood collection duties in the communities. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Lead the team and drive for results through excellent customer service
• Model professionalism and compassion while serving as an ambassador to the public for the nation’s largest not-for-profit blood banking organization
• Work as a lead/charge at the mobile blood drives within the community and conduct phlebotomy
• Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects and meets regulatory requirements

Standard Schedule (Virginia Beach, Virginia):

Variable work schedule - 4 x 10hours shifts To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance

Pay Information:

Starting rate $24.97/hour.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) is required Minimum 1 year leadership experience in environments with public interaction required.
• Phlebotomy experience is required.
• Customer service experience, effective verbal communication and public relations skills are required.
• A current valid driver's license and a good driving record is required.
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required.
• Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
• At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
• Basic computer skills are required.
• Must be proficient with Microsoft office applications.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
• Prior leadership experience in healthcare settings

BENEFITS FOR YOU:

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% company match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining ranks with welcoming team members who are elite, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with generous compensation and benefits.