Blood Collections Team Lead

The American National Red Cross; Missouri; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

PTO starting 15 days/year

Paid holidays

Job summary

The American Red Cross is seeking a Team Lead/Charge for our donor center in St. Louis, Missouri. This role will coach and mentor blood collection staff while performing phlebotomy duties and ensuring regulatory compliance in a fast-paced environment.

We offer paid training, competitive benefits, and opportunities to grow within the nation's leading humanitarian organization. Flexible scheduling may include early mornings, weekends, and holidays to meet donor needs.

Qualifications

• Associates degree or equivalent required.
• Minimum 1 year leadership experience in public-facing environments.
• Phlebotomy experience preferred.

Responsibilities

• Lead the donor center team and drive for results with excellent customer service.
• Coach, mentor, and instruct staff as a lead/charge.
• Perform phlebotomy and ensure regulatory compliance in blood collection.
• Work with daily operations and adapt to variable schedules.

Skills

Leadership

Phlebotomy

Customer service

Education

Associate degree or equivalent

Tools

Microsoft Office

Job description

**Job Description:****Position supports our Mobile operations. We provide Paid-Training – no prior medical experience required.** Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. **Where Your Career is a Force for Good!** **WHAT YOU NEED TO KNOW (Job Overview):****When you join our team you will be utilizing your leadership & healthcare/customer service skills to support our fixed site operation teams. As a team lead/charge, you will coach, mentor, instruct, and be a point of resource for our blood collection staff while performing blood collection duties at our donor center.** **The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video:** rdcrss.org/lifesavingrole **WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):*** Lead the team and drive for results through excellent customer service* Model professionalism and compassion while serving as an ambassador to the public for the nation’s largest not-for-profit blood banking organization* Work as a lead/charge at donor center when instructed and conduct phlebotomy* Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects and meets regulatory requirements ***Standard Schedule (St Louis, Missouri):**** To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.* Schedule is provided two to three weeks in advance ***Pay Information:**** Starting rate TBD. **WHAT YOU NEED TO SUCCEED (Minimum Qualifications):*** Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) is required* Minimum of 1 year leadership experience in environments with public interaction is required.* Phlebotomy experience is preferred* Customer service experience, effective verbal communication and public relations skills are required.* A current valid driver's license and a good driving record may be required.* Equivalent experience may encompass needlesticks, phlebotomy, and other relevant medical responsibilities.* Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required.* Basic computer skills are required. Must be proficient with Microsoft office applications. **WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):*** Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)* Prior leadership experience in a healthcare setting**BENEFITS FOR YOU:**As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:* Medical, Dental, and Vision plans* Health Spending Accounts & Flexible Spending Accounts* PTO: Starting 15 days a year; based on type of job and tenure* Holidays: 11 paid holidays comprised of six core holidays and five floating holidays* 401K with up to 6% company match* Paid Family Leave* Employee Assistance* Disability and Insurance: Short + Long Term* Service Awards and recognition## ## ***Apply now! Joining our team will provide you with the opportunity to***## ***make your career a force for good!****The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.*