Blood Collection Staff - Customer Service

American Red Cross; Myrtle Beach (SC); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401K with company match

Paid time off

Paid holidays

Job summary

The American Red Cross in Myrtle Beach is seeking a Blood Collection Staff - Customer Service to support donor care and the blood collection process. You will work with a team to transport and set up equipment, create a welcoming environment, and follow safety procedures while collecting lifesaving donations.

Paid phlebotomy training is provided, with opportunities to grow healthcare skills within a respected humanitarian organization.

Qualifications

• High school diploma or equivalent required.
• Customer service experience and good verbal communication.
• Valid driver's license with clean driving record.
• Physical ability to lift and move heavy objects and stand long hours.
• Microsoft Office skills.

Responsibilities

• Connect with donors and help them understand the impact of their donation.
• Collaborate with teammates to create a welcoming environment for donors.
• Ensure blood collected meets goals, regulatory requirements, and can be transfused.
• May drive Red Cross vehicles and assist with setup/teardown at donation sites.

Skills

Customer service

Verbal communication

Driver's license

Microsoft Office

Education

High school diploma

Job description

Blood Collection Staff - Customer Service

United States, South Carolina, Myrtle Beach

Sep 01, 2026

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good!

Job Description:

We provide Paid-Training - no prior medical experiencerequired!

Joining The American Red Cross is like nothing else -it'sas much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement thatmatters,where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good,you'llhave mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing missionthat'sbigger than all of us. As you care for others,you'recared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW (Job Overview):

When you join ourteamyou will beutilizingyour healthcare and/or customer service skills toassistwith every step of the bloodcollectionprocess. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.

The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is.

• Collaborate with your teammates to create a welcoming and friendlyenvironmentso our volunteer donors feel comfortable coming backagain and again.

• Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused.

• May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safelyoperateRed Cross vehicles.

Standard Schedule:(Myrtle Beach, South Carolina)

• To best meet the needs of our donors and community, staffworka variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may berequiredin some locations.

• Schedule is provided two to three weeks in advance

Pay Information:

• Starting rate $18.36/hour.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• High school diploma or equivalent isrequired

• Customer service experience and effective verbal communication skills arerequired

• A current, valid driver's license witha good drivingrecord is required.

• Physical requirements may include the ability to lift,pushor pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand forlong periodsof time and adapt to long, irregular hours and frequent schedule changes arerequired.Position may require a minimum height of 60 inches to ensure the ability to safelyoperateRed Cross vehicles.

• At the American Red Cross, we conduct many mobile blood drives at businesses,schoolsand many other locations. All staff work as a team to setup and tear down the equipmentrequiredto conduct a mobile blood drive.

• Basic computer skills arerequired. Must be proficient with Microsoft office applications.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)

• Prior leadership experience

As a mission-based organization, we believe our team needs great support to dogreat work. Our comprehensive package includes:

• Medical, Dental, and Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO: Starting15 daysa year; based on type of job and tenure

• Holidays: 11 paid holidayscomprisedof six core holidays and five floating holidays

• 401K with up to 6% company match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights