Blood Bus Operator / Phlebotomist (CDL Required, $5k sign-on bonus)

Versiti Blood Center of Indiana; Indianapolis (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Versiti Blood Center of Indiana is seeking a phlebotomy professional to perform blood collection and donor interactions under supervision. You will drive mobile units, ensuring safety and adherence to DOT guidelines while collecting high-quality samples.

The role requires a valid CDL with air brakes endorsement, a high school diploma or GED, and a customer-focused mindset to support community blood drives and donor engagement. Training is provided to successful candidates.

Qualifications

• CDL required with air brakes endorsement (B).
• High School Diploma or GED required.
• 1-3 years of people-facing experience preferred.

Responsibilities

• Perform phlebotomy collection of whole blood and apheresis products under supervision.
• Operate mobile drive vehicles following DOT guidelines.
• Deliver exceptional donor experiences with safety and professionalism.
• Recruits and coordinates donations for automation (Alyx/Trima).
• Travel to other local collection sites as needed.
• Maintain accurate records and ensure proper donor identification.

Skills

CDL

Customer service

Driving

Education

High School Diploma

GED

Tools

Ceridian

Hemasphere

Oracle

HemaTerra

Microsoft Office

Vehicle navigation system

Job description

$5,000 SIGN ON BONUS AVAILABLE ***

No phlebotomy experience necessary - paid training is provided!

A valid CDL (commercial driver's license) is required for this role.

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.

Schedule

• This position requires open availability to accommodate the availability of our community partners and blood drive scheduling
• Full-time opportunity (32-40 hours weekly)
• 5 day work schedule
• Schedules are posted two to three weeks in advance

Total Rewards Package

Benefits

Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities

• With a valid CDL, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.
• Understands and performs to all applicable regulatory and compliance requirements.
• Demonstrates Core Values: Do Right Always, Find a Better Way, Make Results Happen and Strengthen the Team.
• Treats donors with customer service excellence, presenting a positive image.
• Recognizes when the customer is distressed and responds appropriately with tact.
• Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate.
• Prepares collection site and performs set up, including technology systems (may include quality control).
• Performs donor screening (collects donor histories) and mini-physical.
• Performs phlebotomy.
• Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions.
• Recruits and converts donors for automation.
• May prepare and pack units for transport.
• Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed.
• May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse, drive coordinator.
• Rebooks donors for future donation appointments.
• Travels to other local collection sites, as determined by business need.
• Requires evening, weekend and holiday work hours.
• Creates a safe environment for donors and staff members.
• Operates and performs routine maintenance on equipment including troubleshooting.
• Maintains product integrity and ensures proper identification of all donors.
• Completes department records and maintains organization, as needed.
• May participate in validation of new processes or new equipment.
• Reviews daily work for accuracy and recognizes unexpected results, resolving where appropriate.
• Other duties, as assigned.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Education

• High School Diploma required
• GED required

Experience

• 1-3 years relevant people facing experience preferred
• Less than 1 year Typically requires less than 1 year of job-related experience. required

Knowledge, Skills And Abilities

• Valid drivers' license with prior driving experience. required
• Valid CDL with air brakes endorsement (B). required
• Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
• Must have basic mathematical aptitude. required
• Ability to apply judgment to written or oral instructions. required
• Ability to organize work to provide productive work flow. required
• Flexibility to work independently and with a team. required
• Has strong attention to detail. required
• Must have good communication skills, including the ability to provide feedback to peers. required
• Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. required

Tools and Technology

• Personal Computer (desktop, laptop, tablet). required
• General office equipment (computer, printer, fax, copy machine). required
• Vehicle navigation system. required
• Microsoft Suite (Word, Excel, PowerPoint, Outlook). required
• Screening equipment including:
• Lancet
• Sphygmomanometer (BP cuff)
• Temperature probe
• Hemoglobin analyzer required
• Phlebotomy collection equipment including:
• Blood mixer
• Trima
• Alyx required