Blood Bank Tech

ochsner; New Orleans (LA); On-site; USD 19,000 - 30,000; Full time

Job summary

Ochsner is seeking a phlebotomist to interview donors, perform blood collections, and ensure donor safety and data integrity. The role includes health history interviews, vital signs Checks, and post-donation instructions in a patient-focused environment.

Responsibilities emphasize accuracy, confidentiality, and excellent customer service, with adherence to SOPs, AABB standards, and FDA regulations. High school diploma or equivalent and BLS certification required.

Qualifications

• Mandatory High School diploma or equivalent.
• BLS certification from American Heart Association required.
• Strong data entry and computer skills.

Responsibilities

• Perform donor health history interviews following SOP, AABB standards, and FDA regulations.
• Collect various donor blood components with proper documentation.
• Screen donors by measuring vital signs and hemoglobin/hematocrit.
• Provide donor care, post-donation instructions, and hydration guidance.
• Maintain confidentiality and provide a positive customer service experience.

Skills

Data entry

Verbal communication

Attention to detail

Customer service

Computer skills

Dexterity

Education

High School diploma or equivalent

Tools

Windows applications

Job description

Exceptional care starts with exceptional people.

For us, this is more than a job- it's a calling. It's waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job interviews, determines donor suitability and collects blood from prospective donors. Performs quality control, operates the computer, and completes other administrative and non-administrative duties per instruction of supervisor. Maintains donor/patient confidentiality.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

• Required - High School diploma or equivalent

Work Experience

• Required - None.
• Preferred - 1 year experience in phlebotomy and/or medical assistance procedures

Certifications

• Required - Basic Life Support (BLS) from the American Heart Association
• Required - Current Driver's License in the state of practice. Must have an excellent driving record to operate company owned vehicles.

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information.
• Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Good analytical and problem solving skills
• Communication and customer service skills

Job Duties

• Perform donor health history confidential interview according to SOP, AABB Standards and FDA Regulations. Perform volunteer, autologous, directed donor and therapeutic phlebotomy collections with the appropriate documentation. Computer entries and/or written documentation are reviewed for accuracy.
• Perform donor health screening including blood pressure, temperature, pulse, and hemoglobin and hematocrit determinations according to SOP, AABB Standards and FDA Regulations.
• Select and prepare an appropriate venipuncture site according to SOP, AABB Standards and FDA Regulations. Provide the donor with accurate information, provide care for adverse reactions, including placing donor in the Trendelenburg position, continuously assessing vital signs and providing oral fluid replacement. Provide post donation instructions to donor.
• Maintain a positive customer service environment during interactions with donors, co-workers, corporate chair people, patients and visitors.
• Willingly accepts and supports management decisions. Adhere to department dress code, attends staff meetings and participates in departmental training programs.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Successfully completes all annual requirements and individual competency.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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