Blessed Beginnings | Education Coordinator

Catholic Charities of the Archdiocese of Galveston-Houston; Houston (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

Catholic Charities of the Archdiocese of Galveston-Houston is seeking a dedicated bilingual family support specialist to serve pregnant women and families in the Houston area. You will teach life skills in English and Spanish, coordinate services, and help families access internal and partner programs.

You will maintain confidential client records, participate in required trainings, and support program activities, including remote class options when needed.

Qualifications

• High school diploma or GED required.
• Minimum two years in social services, preferably maternal/child health.
• Bilingual in English and Spanish required.

Responsibilities

• Establishes trusting relationships with pregnant women and families seeking classes or coordination.
• Teaches life skills in English and Spanish.
• Provides case coordination and referrals to internal programs and other community programs.
• Co-facilitates classes including in-person and Zoom with bilingual family support specialists.
• Maintains client electronic records and submits required administrative reports.
• Enters client information into the agency's database timely and accurately.
• Participates in quality and compliance activities and staff events.

Skills

Bilingual English & Spanish

Strong verbal & written communication

Knowledge of prenatal care

MS Office Suite

Education

High School Diploma or GED

Two years of social services experience

Tools

MS Office Suite

Job description

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

What you Deliver

• Establishes a trusting and professional relationship with pregnant women and their families or women with newborns, infants, young children and/or toddlers seeking pregnancy and parenting classes or case coordination.
• Teaches life skills in English and Spanish to pregnant women and parents of young children. Classes are based on approved curriculum content and materials which may be ready to present or may require additional development, such as updates and/or tailoring for specialized client needs.
• Provides individuals case coordination to women seeking support during pregnancy and after birth. Includes facilitating parent education, and referrals to internal programs and other programs in the community.
• Co-facilitates classes which include in-person classes and Zoom classes with other bilingual family support specialists and program supervisor to create class lessons.
• Provides mentoring information, resources, and referrals to clients requesting assistance.
• Enrolls eligible clients into the Texas Pregnancy Care Network (TPCN) System.
• Bills for services provided to TPCN eligible clients within the system.
• Attends approved and required professional development opportunities. Maintains all licenses, certificates, and/or trainings as required by funders, program, and/or agency.
• Maintains client electronic records in compliance with agency policies and procedures, COA standards, and all applicable legal requirements, including HIPAA.
• Enters all applicable client information into the agency's database in a timely and accurate manner.
• Prepares and submits all required administrative reports and documentation within given deadlines without compromising quality.
• Participates in and is responsive to quality and compliance activities, including the agency's record review and qualitative review process, as well as incident reporting practices.
• Participates in staff retreats, United Way tours, agency fairs and speaking engagements, as well as assist with special organizational projects/events, etc.
• Perform other duties.

Qualifications

Expertise We’re Looking For

• High School Diploma or G.E.D
• Two (2) years of experience in social services, preferably with a focus on maternal and child health, pregnancy support, or family services.
• Bilingual in English & Spanish

Skills and Assets You Bring, and More

• Knowledge of prenatal care, child development, attachment and bonding, and family dynamics.
• Strong verbal and written communication skills.
• Thorough knowledge of the Catholic Social Teachings.
• Demonstrated knowledge of social work principles and ethics.
• Demonstrated success in dealing with a variety of people, clients, and volunteers.
• Knowledge of issues and problems faced by low-income individuals.
• Knowledge of community resources available for low-income individuals.
• Ability to work under pressure and manage multiple deadlines concurrently.
• Ability to handle and maintain confidential information.
• Ability to work with online databases.
• Knowledge of MS Office Suite (Word, Power Point, Excel, Access, Outlook).

Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.