Blackstone Private Wealth - Client Services, Associate

Blackstone; San Francisco (CA); On-site; USD 130,000 - 175,000; Full time

Job summary

Blackstone seeks an Investor Services Associate within Blackstone Private Wealth in San Francisco to field inquiries from Financial Advisors and internal teams, liaise with service providers, and drive cross-group projects to improve efficiency. Applicants should have a Bachelor’s degree and 3+ years in financial services, with Series 7/63 preferred, strong Excel skills and excellent communication.

The role offers competitive base salary ($130,000-$175,000) plus benefits and potential equity,

Qualifications

• Bachelor’s Degree in a related field.
• 3+ years of financial industry experience.
• Series 7 and Series 63 preferred.
• Strong Excel skills.
• Strong verbal and written communication.
• Attention to detail and accuracy.
• Ability to manage multiple projects and meet deadlines.
• Work independently in a team-oriented environment.

Responsibilities

• Field operational inquiries from Financial Advisors & internal sales teams on Blackstone investment offerings.
• Liaise with Blackstone business units, transfer agents, and other third-party service providers relating to client inquiries, problem resolutions, and reconciliations.
• Project management across various groups within Blackstone Private Wealth to enhance collaboration and efficiencies.
• Identify and document operational procedures for ongoing fund maintenance on various platforms.
• Develop strong understanding of distribution partners’ operational platforms and processes and become resident Blackstone expert for advisors.
• Assist Financial Advisors with problem resolution of account opening, maintenance items and other inquiries related to client onboarding, servicing and client retention.
• Assist in ad hoc projects / research to support Blackstone Private Wealth business initiatives.

Skills

Strong Excel skills

Verbal and written communication

Attention to detail

Problem solving

Time and project management

Independent yet team-oriented

Adaptable and collaborative

Education

Bachelor’s Degree

Tools

Microsoft Excel

Job description

Blackstone is the world’s largest alternative asset manager. Blackstone seeks to deliver compelling returns for institutional and individual investors by strengthening the companies in which the firm invests. Blackstone’s over $1.3 trillion in assets under management include global investment strategies focused on real estate, private equity, credit, infrastructure, life sciences, growth equity, secondaries and hedge funds. Further information is available at www.blackstone.com. Follow @blackstone on LinkedIn, X (Twitter), and Instagram.

Blackstone Private Wealth was established to answer the growing demand for Blackstone products from high-net worth investors. Partnering with many of the world’s largest private banks and wealth management firms as well as family offices, Blackstone’s Private Wealth team packages and delivers the full breadth of Blackstone’s alternative product capability to these firms and their clients as well as providing ongoing education, training, and support around alternatives.

Specific responsibilities

• Field operational inquiries from Financial Advisors & internal sales teams on Blackstone investment offerings.
• Liaise with Blackstone business units, transfer agents, and other third-party service providers relating to client inquiries, problem resolutions, and reconciliations.
• Project management across various groups within Blackstone Private Wealth to enhance collaboration and efficiencies.
• Identify and document operational procedures for ongoing fund maintenance on various platforms.
• Develop strong understanding of distribution partners’ operational platforms and processes and become resident Blackstone expert for advisors.
• Assist Financial Advisors with problem resolution of account opening, maintenance items and other inquiries related to client onboarding, servicing and client retention (deadlines, platform questions, redemptions, capital calls, distributions).
• Assist in ad hoc projects / research to support Blackstone Private Wealth business initiatives.

Qualifications

Blackstone seeks to hire individuals who work well in a team-driven working group, are highly motivated, intelligent, have sound judgment, and have demonstrated excellence in prior endeavors. The Investor Services Associate should exhibit strong technical and analytical skills. Candidates should be driven, detailed and team-oriented with innovative ideas and solutions who thrive on challenges in a dynamic environment.

In addition, the successful candidate must meet the following qualifications:

• Bachelor’s Degree
• 3+ years of financial industry experience
• Series 7 and Series 63, preferred
• Strong Excel skills
• Strong verbal and written communication skills
• Attention to detail and accuracy
• Strong problem analysis and resolution skills
• Identify and summarize issues and recommendations
• Work efficiently in a deadline driven environment
• Manage multiple projects simultaneously
• Work independently in a team-oriented environment
• Adaptable and collaborative
• Strong understanding of the high net worth and Financial Advisor operating model
• Knowledge of alternative investment funds and operational terms is helpful
• Develop strong working relationships with colleagues, teams, and clients

San Francisco Applicants: Blackstone will consider for employment qualified applicants with arrest and conviction records, consistent with the San Francisco Fair Chance Ordinance.

The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.

Expected annual base salary range

$130,000 - $175,000

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications and job location. For roles located outside of the US, please disregard the posted salary bands as these roles will follow a separate compensation process based on local market comparables.

Additional compensation and benefits offered in connection with the role consist of comprehensive health benefits, including but not limited to medical, dental, vision, and FSA benefits; paid time off; life insurance; 401(k) plan; and discretionary bonuses. Certain employees may also be eligible for equity and other incentive compensation at Blackstone’s sole discretion.

Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.

If you need a reasonable accommodation to complete your application, please contact Human Resources at 212-583-5000 (US), [phone] (EMEA) or [phone] (APAC).

Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following:

• Attending client meetings where you are discussing Blackstone products and/or and client questions;
• Marketing Blackstone funds to new or existing clients;
• Supervising or training securities licensed employees;
• Structuring or creating Blackstone funds/products; and
• Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials.

Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions.