BizOps Senior Manager (Technical)

Brex; Utah; Hybrid; USD 180,000 - 225,000; Full time

Job summary

Brex, the intelligent finance platform, seeks a systems/BizOps leader in Salt Lake City to scale AI-native operations. You’ll oversee a team delivering AI-powered workflows and scalable internal platforms, partnering with Product, Engineering, Data, Finance, and Operations to turn strategy into execution.

You will shape the long-term operating model, optimize efficiency, and maintain strong risk controls while driving high-impact automation across cross-functional teams.

Qualifications

• 5+ years of experience leading Systems, BizOps, TechOps, Internal Platform, or Operational Excellence teams in fast-paced environments.
• Experience building and scaling internal systems, workflows, and tooling that drive measurable business impact.
• Experience leveraging AI/LLM technologies to automate workflows or build internal tools and agentic systems.
• Strong understanding of modern operational tooling ecosystems (Salesforce, Retool, automation tools, data infra).
• Technical fluency with systems architecture and automation development (JavaScript, Python, SQL, APIs, AI tooling).
• Strong analytical and cross-functional alignment skills to translate tech solutions into business outcomes.
• Ability to navigate ambiguity, drive alignment, and lead complex initiatives end-to-end.
• Ownership mindset with bias toward action; comfortable hands-on when needed.
• Excitement for AI-native operational systems and scalable workflows.

Responsibilities

• Lead a team of highly technical operators powering Brex’s Operations at scale.
• Collaborate with Product, Engineering, Data, Finance, and Operations to solve cross-functional problems.
• Define the long-term vision for scalable, AI-native operational systems and tooling.
• Drive execution on high-impact systems, workflows, and agentic tooling.
• Shape the future operating model of a modern fintech company through automation and decision infrastructure.

Skills

Systems leadership

AI/LLM automation

Cross-functional collaboration

Analytical mindset

Data-driven decisions

Operational tooling

Tools

Salesforce

Retool

Workflow automation

Data infrastructure

APIs

Python

JavaScript

SQL

Job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Systems at Brex

Systems is the connective tissue that powers Brex’s growth and operational scale. We operate at the intersection of product, operations, finance, data, engineering, and GTM - solving the company’s most complex cross-functional challenges and turning strategy into execution.

From driving AI transformation across Operations and GTM to building scalable systems, workflows, and decision infrastructure, Systems helps Brex operate smarter, faster, and with greater leverage. We are redefining how modern operational organizations work by combining business context, systems thinking, and AI-native execution.

If you’re excited by high-impact problems, broad company visibility, and shaping the future operating model of a modern fintech company, Systems is where you belong.

What You’ll Do

You’ll lead a team of highly technical operators responsible for the systems, automation, and operational infrastructure that power Brex’s Operations organization at scale. This role sits at the center of some of Brex’s most critical functions — including Risk, Compliance, Payment Operations, Servicing, and Banking Operations — partnering closely with Product, Engineering, Data, Finance, and Operations leaders to solve complex business problems.

This is both a strategic and hands-on leadership role. You’ll define the long-term vision for how Brex scales operationally while directly driving execution on high-impact systems, workflows, and AI-powered tooling. Your team will play a central role in transforming traditional operations into AI-native organizations through intelligent automation, agentic workflows, decision infrastructure, and scalable internal platforms.

You’ll help answer foundational questions such as:

• How should operational work be redesigned in an AI-native world?

• How do we increase efficiency and automation while maintaining strong customer experience and risk controls?

• How do we build systems that create leverage across rapidly scaling operational teams?

This is a unique opportunity to shape the future of operational systems and AI transformation at Brex.

Where You Will Work

This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

BizOps is the connective tissue that powers Brex’s growth and operational scale. We operate at the intersection of product, operations, finance, data, engineering, and GTM - solving the company’s most complex cross-functional challenges and turning strategy into execution.

From driving AI transformation across Operations and GTM to building scalable systems, workflows, and decision infrastructure, BizOps helps Brex operate smarter, faster, and with greater leverage. We are redefining how modern operational organizations work by combining business context, systems thinking, and AI-native execution.

If you’re excited by high-impact problems, broad company visibility, and shaping the future operating model of a modern fintech company, BizOps is where you belong.

Requirements

• 5+ years of experience leading Systems, BizOps, TechOps, Internal Platform, or Operational Excellence teams in high-growth, fast-paced environments.

• Proven track record of building and scaling internal systems, workflows, and operational tooling that drive measurable business impact.

• Experience leveraging AI/LLM technologies to automate workflows, improve operational efficiency, or build internal tools and agentic systems.

• Strong understanding of modern operational tooling ecosystems, including platforms such as Salesforce, Retool, workflow automation tools, and data infrastructure.

• Technical fluency with systems architecture and automation development, including working knowledge of JavaScript, Python, SQL, APIs, and AI tooling ecosystems.

• Strong analytical and operational mindset with the ability to use data to inform strategy, prioritize investments, and measure business outcomes.

• Demonstrated ability to operate effectively across highly cross-functional environments and align technical solutions with business strategy.

• Proven ability to navigate ambiguity, drive alignment across stakeholders, and lead complex initiatives from concept to execution.

• Strong ownership mentality with a bias toward action and a willingness to operate hands-on when needed.

• Excitement for building the next generation of AI-native operational systems and workflows.

Compensation

The expected salary range for this role is $180,000 - $225,000. However, the starting base pay will depend on a number of factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.