The Cook is responsible for preparing all food items, based on standardized recipes, for the Bistro, Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.
General Requirements
- Maintaina warm and friendly demeanor at all times.
- Mustbe able to effectively communicate both verbally and written, with all level ofemployees and guests in an attentive, friendly, courteous and service orientedmanner.
- Mustbe effective at listening to, understanding, and clarifying concerns raised byemployees and guests.
- Mustbe able to multitask and prioritize departmental functions to meet deadlines.
- Approachall encounters with guests and employees in an attentive, friendly, courteousand service-oriented manner.
- Attendall hotel required meetings and trainings.
- Maintainregular attendance in compliance with Highgate Hotel Standards, as required byscheduling, which will vary according to the needs of the hotel.
- Maintainhigh standards of personal appearance and grooming, which includes wearing theproper uniform and nametag.
- Complywith Highgate Hotel Standards and regulations to encourage safe and efficienthotel operations.
- Maximizeefforts towards productivity, identify problem areas and assist in implementingsolutions.
- Mustbe effective in handling problems, including anticipating, preventing,identifying and solving problems as necessary.
- Mustbe able to understand and apply complex information, data, etc. from varioussources to meet appropriate objectives.
- Mustbe able to cross-train in other hotel related areas.
- Mustbe able to maintain confidentiality of information.
- Mustbe able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
- Havethorough knowledge of menus and the preparation required, according to hotelstandards.
- Maintaincleanliness and organization of all storage areas.
- Completenecessary food and station preparation prior to the opening of the restaurantin order to ensure that guests are served promptly and efficiently during theRestaurant and Room Service operating hours.
- Prepareand display buffet food items according to the hotel standards.
- Proficiencyin the following cooking techniques: charbroiling, poaching, deep-frying,sauté, braising, roasting and par-cooking.
- Recognizequality standards in fresh vegetables, fish, and dairy and meat products.
- Knowledgeof herbs and spices and proper use of each.
- Maintainclean and sanitary environment with knowledge of proper handling, storage, andsanitation.
- Preparefood for Banquets, ad required, following specifications on Banquet EventOrders.
- Prepareand service food for the Employee Cafeteria as specified by the Chef or KitchenSupervisor.
- Prepareall foods following hotel standard recipes. Preparation of specials will beunder the direction of the Chef or Kitchen Supervisor.
- Breakdownbuffets and kitchen line, storing food and equipment properly at the end ofeach meal period.
- Workbanquet food station as scheduled by the Chef or Kitchen Supervisor.
- Knowthe location and operation of all fire extinguishing equipment.
- Practicesafe work habits at all times to avoid possible injury to self or otheremployees.
- UseProduction Charts as specified by hotel’s standards.
- Beable to support any position in the Kitchen that is in need of help.
- Follow all Health Department and Company regulations in regard to food and storage standards and safety.
- Beable to operate and maintain cleanliness of all kitchen equipment.
- Maintaina “Clean as You Go” policy.
- Assistin storage and rotation of food items according to hotel procedures.
QUALIFICATION STANDARDS
Education & Experience
- High Schooldiploma or equivalent and/or experience in a hotel or a related fieldpreferred.
- Culinaryexperience required.
Physical Requirements
- Flexible and longhours sometimes required.
- Mediumwork - Exerting up to 50 pounds of force occasionally, and/or 20 pounds offorce frequently or constantly to lift, carry, push, pull, or otherwise moveobjects.
- Abilityto stand during entire shift
- Ability towithstand temperature variations both hot and cold.