Biometrics (Fingerprint) Technician - Part Time

PAE Government Services Inc.; Hicksville (NY); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

401(k) matching

Educational reimbursement

Parental leave

Employee stock purchase plan

Tax-saving options

Disability insurance

Life insurance

Pet insurance

Job summary

Amentum in Hauppauge, NY, is seeking a Biometric Technician to support USCIS ASC operations. This part-time role involves biometrics registration, crowd control, and delivering high-quality customer service to applicants.

The position requires US citizenship, English proficiency, a high school diploma, and the ability to obtain facility credentials. Schedule typically 20 hours per week, Monday through Friday, with potential schedule changes as needed.

Qualifications

• High school diploma or equivalent.
• Must be able to obtain facility credentials; US Citizenship is required for facility credentials/authorization at this work location.
• Must be able to speak and write in English.
• Ability to stand upright on one’s feet for scheduled shift duration.
• Ability to hold and grasp applicant’s hands to obtain quality fingerprints.
• Ability to work in a high paced environment with the public.
• Ability to type and use basic computer skills.
• Successful completion of the biometrics training and become certified within sixty days.

Responsibilities

• Complete biometrics registration for applicants.
• Provide front-line customer service as representatives of Amentum and USCIS ASC.
• Safeguard all areas where Personal Identifiable Information (PII) is vulnerable.
• Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures.
• Screen applicants entering the facility to ensure they have a valid appointment notice and identification.
• Utilize crowd control barriers to ensure a safe and organized entry.
• Visually inspect applicants and belongings prior to entry.
• Conduct facility checks and report concerns to Site Supervisor.
• Assist Site Supervisor or government officer in emergencies.
• Manage and complete administrative paperwork such as tracking processing time and visitor logs.

Skills

Customer service

Crowd control

Biometrics processing

Public interaction

English proficiency

Education

High School Diploma

Tools

Fingerprinting hardware

Biometric systems

Job description

This is an opportunity to work with the United States Citizenship & Immigration Services (USCIS) in meeting the mission of administering the nation’s lawful immigration system. Job Description: As a Biometric Technician (BT), you will be responsible for supporting the mission of a government program located in Hauppauge, NY. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified candidates. This position is a part time team member. Part Time employees are expected to be available all five days, Monday through Friday between the hours of 7:45am to 4:15pm or for certain coverage times as needed at the site. This is not a regular Full -Time. Part-Time employees have a set schedule of hours; however, occasionally employees are notified the night before or day of if changes need to be made to the existing schedule. Employees are regularly scheduled for 20 hours a week but can be altered depending on applicant volume and site needs.

Primary Responsibilities are:

• Complete biometrics registration for applicants seeking legal immigration to the United States.
• Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
• Provide front-line customer service as representatives of Amentum and on behalf of the United States Government.
• It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, display a cheerful and inviting demeanor, smile, manage the applicants with sensitivity, courtesy and ensure the applicant is treated with respect as a customer of the USCIS ASC.
• Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant’s paperwork and identifications, electronic biometric data and reports.
• Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.
• Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
• Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
• Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.
• Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.
• Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
• Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.

Required Qualifications:

• Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.
• A High School Diploma or equivalent.
• Must be able to speak and write in English.
• Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks.
• Ability to hold and grasp applicant’s hands to obtain quality fingerprints.
• Ability to work in a high paced environment with the public.
• Ability to type and use basic computer skills.
• Successful completion of the biometrics training and become certified within sixty days.

Desired Skills:

• Ability to speak a foreign language.

Compensation Details:

• $20.24

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities.

Offerings include:

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements.

Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Amentum is proud to be an Equal Opportunity Employer.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

EEO including Disability/Protected Veterans Labor Laws Posters