Biometrics (Fingerprint) Technician - On Call

Amentum; San Jose (CA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

401k retirement plan

Employee Assistance Program (EAP)

Sick leave accrual

Job summary

Amentum is seeking a Biometric Technician for the USCIS ASC in San Jose, CA. This casual on-call role supports biometrics processing, entry screening, and customer service for applicants, with training provided.

Availability Mon-Fri 7:45am–4:15pm is required; hours are not guaranteed and compensation is $26.39 per hour. The position is on-site at the ASC location, offering benefits such as 401k and EAP, with on-call compensation and potential holiday/vacation pay depending on eligibility.

Qualifications

• Must obtain and maintain facility credentials; US citizenship required.
• High School Diploma or equivalent.
• Must be able to speak and write in English.
• Ability to stand for scheduled shift duration.
• Ability to hold and grasp applicant’s hands for fingerprints.
• Ability to work in a high-paced environment with the public.
• Successful completion of biometrics training within sixty days.
• Typing and basic computer skills.

Responsibilities

• Complete biometrics registration for applicants seeking legal immigration to the United States.
• Ensure all entrants are approved applicants and visitors while assisting with crowd control and policy enforcement.
• Provide front-line customer service as representatives of Amentum and the US Government.
• Perform quality biometrics processing (fingerprints, photos, signatures) within processing times.
• Screen applicants for valid appointment notices and ID to enter the ASC.
• Utilize barriers to ensure safe, organized entry into the facility.
• Conduct periodic facility checks and report concerns to the Site Supervisor.
• Assist in contacting local law enforcement or first responders when necessary.
• Maintain administrative paperwork and visitor control logs.

Skills

English proficiency

Customer service

Stamina

Biometrics training

Education

High School diploma or equivalent

Job description

This is an opportunity to work with the United States Citizenship & Immigration Services (USCIS) in meeting the mission of administering the nation’s lawful immigration system.

Compensation: $26.39 / hourly (union position)

Benefits: The company offers the following benefits for this position, subject to applicable eligibility requirements: 401k retirement plan and Employee Assistance Program (EAP). Employees will accrue one (1) hour of sick leave for every thirty (30) hours worked up to fifty-six (56) hours per year. On Call employees may be eligible for prorated holiday and vacation pay. Employees will earn H&W dollars per eligible hour (including vacation and holiday up to 40 hours/week). H&W monies are used to offset the employer’s cost of benefits the employee elects into and/or utilizes now and in the future. Any remaining health and welfare monies after all applicable deductions would be cashed out to the employee on a 1 pay period lag.

Job Description

As a Biometric Technician (BT), you will be responsible for supporting the mission of a government program located in San Jose, CA. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified candidates. This position is an on call (casual) team member.

On Call (causal) employees are expected to be available all five days, Monday through Friday from the hours of 7:45am to 4:15pm for substitute coverage as needed at the site. This is not a regular Full Time or regular Part Time position; it is a Casual On-Call position. All efforts are made to notify On-Call personnel in advance of the site on call needs, however, occasionally employees are notified the night before or day of. Interested candidates must meet this availability. In this position, hours are not guaranteed, and employees are on a “as needed” basis so a steady income stream cannot be guaranteed. The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income and for those who still want to be active in a work environment without a committed schedule.

Primary Responsibilities

• Complete biometrics registration for applicants seeking legal immigration to the United States.
• Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
• Provide front-line customer service as representatives of Amentum and on behalf of the United States Government.

Highlights of Responsibilities

It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, display a cheerful and inviting demeanor, smile, manage the applicants with sensitivity, courtesy and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant’s paperwork and identifications, electronic biometric data and reports.

• Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.
• Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
• Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
• Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.
• Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.
• Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
• Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.

Required Qualifications

• Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.
• A High School Diploma or equivalent.
• Must be able to speak and write in English.
• Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks.
• Ability to hold and grasp applicant’s hands to obtain quality fingerprints.
• Ability to work in a high paced environment with the public.
• Ability to type and use basic computer skills.
• Successful completion of the biometrics training and become certified within sixty days.

Desired Skills

• Ability to speak a foreign language.

Compensation Details

$26.39

Original Posting

09/22/2026 - Until Filled

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.