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Endeavor Health is seeking a Supervisor, Biomedical Equipment Technician in Elmhurst Hospital to lead a team of Biomedical Equipment Technicians, allocate work, coach staff, and ensure safe, high-quality clinical engineering services across the facility.
The role partners with the CE Operations Manager to plan resources, coordinate vendor support, and drive maintenance, calibration, and problem resolution while advancing technical competency and safety across the department.
$39.44 - $61.13 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
The Supervisor, Biomedical Equipment Technician provides day-to-day leadership and supervision of Biomedical Equipment Technicians, ensuring team performance, appropriate work allocation, staff development, and consistent delivery of safe, timely, and high-quality Clinical Engineering services. The Supervisor partners with the CE Operations Manager to plan and allocate team member and vendor resources, achieve maintenance and customer-service goals, and ensure compliance with applicable standards and procedures, while providing coaching, technical guidance, and development to team members. The Supervisor also independently performs advanced technical work in the installation, maintenance, troubleshooting, and repair of complex diagnostic and therapeutic medical devices and systems across Endeavor Health.
Provide day-to-day leadership and supervision of Biomedical Equipment Technicians, including work direction, coaching, performance feedback, development, training, and accountability. Partner with the CE Operations Manager on hiring, performance reviews, corrective action, and other employee matters.
Manage planned maintenance schedules and assign planned and unscheduled work orders based on technician capabilities, workload, priorities, and service needs. Coordinate vendor resources as needed and ensure timely response to urgent and routine service requests.
Troubleshoot, maintain, and repair primarily non-imaging diagnostic and therapeutic medical devices; install, calibrate, and test new medical electronic devices and systems. Serve as an escalation resource for complex technical issues.
Ensure work is completed in accordance with manufacturer guidelines, applicable codes, regulatory requirements, and organizational policies, including planned and corrective maintenance, cybersecurity patching, incoming inspections, recalls, and equipment disposition. Monitor team compliance and address performance or quality concerns.
Partner with the CE Operations Manager on safety and customer-service rounding; participate in routine and special meetings, including daily safety huddles and monthly safety committee meetings. Promote timely communication and effective service recovery when concerns arise.
Provide technical guidance, coaching, and mentorship to Biomedical Equipment Technicians and student interns. Identify training and development needs and support continued growth in technical competency.
Support refurbishment, relocation, and equipment-modification projects; review technical literature and identify opportunities to improve service practices, reliability, safety, and efficiency.
Identify and recommend equipment replacement needs to CE leadership and collaborate with manufacturer representatives to obtain technical product information supporting equipment decisions.
Endeavor Health is a fully integrated healthcare delivery system committe