Biomedical Equipment Technician 3

GE HealthCare; Albuquerque (NM); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance provided

Great work environment

Job summary

GE HealthCare is seeking a Biomedical Technician 3 to service biomedical equipment across hospital sites in Albuquerque, NM and nearby areas. The role includes evaluating complex equipment, performing repairs, and maintaining preventive maintenance with a focus on customer satisfaction.

This position may involve site leadership responsibilities, documentation, and collaboration with vendors while adhering to GE policies and hospital protocols.

Qualifications

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field.
• 4+ years of experience servicing medical equipment.
• Or equivalent military education and 4+ years of experience servicing medical equipment.
• Or High School Diploma/GED and 6+ years of experience servicing medical equipment.
• Proficiency in electronic documentation using tools (e.g., iPad, iPhone) and familiarity with programs (e.g., Microsoft Office).
• Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership).
• Experience interfacing with both internal team members and external customers as part of a solution-based service process.
• Strong communication skills to explain technical issues clearly.
• Ability to work independently and as part of a team to implement solutions.

Responsibilities

• Evaluate and repair complex biomedical equipment, perform PM and safety inspections, and maintain customer relations.
• Lead technicians and ensure GE policies and hospital protocols are followed.
• Establish proactive daily communications with customers for timely resolution and follow-up.
• Communicate and partner effectively with teammates and colleagues.
• Lead, instruct, and assist technicians on repairs and resolutions.
• Work with local team to provide efficient service delivery and delegate tasks.

Skills

Customer relations

Team leadership

Problem solving

Communication skills

Documentation proficiency

Driver's license

Education

Associate's or Bachelor's degree in Electrical/Biomedical/Mechanical Engineering

Equivalent military education

High School Diploma/GED + 6+ years experience

Tools

Microsoft Office

iPad/iPhone data entry

Calibration equipment

Job description

Job Description Summary

This role is located at one or more hospital sites in our Albuquerque, Los Alamos and Taos service areas. Relocation is provided to out of state candidates.

The Biomedical Technician 3 responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment. Drives customer satisfaction through Service Excellence. May, as part of their position, function as a Site Leader.

Job Description

Key Responsibilities:

• Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations.




• Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.




• Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction.




• Effectively communicate and partner with teammates and colleagues.




• Implement GE/customer facility contract and support customer and business goals/objectives.




• Lead, instruct, and assist technicians on basic and complex repairs/resolution.




• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area (includes delegating tasks and performing administrative duties).




• Proactively reach out to others on team (e.g., provide help, share best practices, mentor others).




• Share on-call responsibility.




• Document all repair actions and submit reports/summaries according to schedule.




• Ensure proper care of spares, tools, and test equipment, and ensure calibration.




• Maintain approved parts inventory.




• Manage vendor's service delivery processes in compliance with GE policies, as instructed.




• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.




• May perform role of site leader (e.g., direct activities of fellow BMET's assigned to site, engage in a more interactive customer relationship, interact with customer leadership, participate in a Safety Committee).




• Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.

Required Qualifications:

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering,




• or related field and 4+ years of experience servicing medical equipment;




• OR equivalent military education and 4+ years of experience servicing medical equipment;




• OR High School Diploma/GED and 6+ years of experience servicing medical equipment.




• Proficiency in completing electronic documentation using technological tools (e.g., Ipad, Iphone) and familiar with technological programs (e.g., Microsoft Office).




• Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership).




• Experience interfacing with both internal team members and external customers as part of a solution-based service process.




• Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.




• Ability to work independently and as a team to implement solutions through problem solving.




• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.




• The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).

Special Physical Requirements:

• Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit and stand for long periods of time. Must also be able to reach at, above and below shoulder level, flex or extend neck and have good hand and finger dexterity.




• Ability to be available after-hours and/or work a rotating on-call schedule, including weekends.




• Must have a valid Driver’s License

#LI-BI1

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes