Billing Systems Architect

Upsun (formerly Platform.sh); United States; On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

Stock options

Remote, global team

Flexible, inclusive culture

Job summary

Upsun is seeking an Enterprise Billing Systems Architect to own the BillingPlatform environment—configuring catalogs, price cards, and usage rules while ensuring accurate revenue recognition under ASC 606 and IFRS 15. You will drive data validation, API integrations with Salesforce/NetSuite/Stripe, and cross-functional collaboration with Accounting, Finance, and IT teams.

The role emphasizes system health, pricing launches, and durable platform configurations in a remote, globally distributed

Qualifications

• Proven hands-on experience configuring and administering enterprise Quote-to-Cash or billing platforms (e.g., Zuora, Salesforce Revenue Cloud/CPQ, NetSuite Billing, Aria Systems, or BillingPlatform).
• Strong proficiency with SQL for querying and auditing billing data, plus REST APIs, webhooks, and ETL workflows.
• Experience with complex SaaS or infrastructure pricing models—PLG, hybrid commitment-plus-usage, tiered rates, and metered billing.
• Practical understanding of rev rec fundamentals (ASC 606 / IFRS 15) and how accounting rules dictate billing engine design.
• Ability to bridge technical language and financial business logic with engineering and accounting stakeholders.
• A methodical approach to diagnosing system sync errors, rating anomalies, and edge cases to ensure continuity.

Responsibilities

• Configure and administer enterprise BillingPlatform environments, including catalogs, price cards, usage rating rules, and invoice schedules.
• Own platform health, system updates, pricing launches, and recurring bill-run troubleshooting.
• Use SQL to validate data and audit rating engines, collaborating with Engineering for data feeds.
• Maintain and optimize API-driven integrations with Salesforce, NetSuite, and Stripe for billing flows.
• Partner with Accounting to ensure ASC 606 and IFRS 15 compliance in revenue schedules and GL mappings.
• Gather requirements from Finance, Sales Ops, and Product and translate them into sustainable platform configurations.
• Maintain data continuity during migrations and ensure clean subscription data updates without disrupting revenue.

Skills

Q2C Platform Experience

Data & Technical Skills

Modern Pricing Expertise

Revenue Recognition Knowledge

Cross-Functional Communication

Problem Solving & Troubleshooting

Tools

Zuora

Salesforce Revenue Cloud/CPQ

NetSuite Billing

Aria Systems

BillingPlatform

REST APIs

Job description

Impact of an Enterprise Billing Systems Architect

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale


• Secure, compliant environments by default


• Real-time observability and profiling built in


• Cloning, configuration, and provisioning in seconds


• AI-ready features that plug directly into your stack

The name says it all. \"Up\" means uptime, reliability, and acceleration. \"Sun\" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values:

We make a positive impact.

We aim for the stars.

We care for each other.

What to Expect

• Billing Infrastructure & Administration: Serve as the hands-on technical owner of our BillingPlatform environment, configuring catalogs, price cards, usage rating rules, and automated invoice schedules.


• System Operations & Maintenance: Own ongoing platform health, including system updates, pricing launches, recurring bill-run troubleshooting, sync exception handling, and root-cause issue resolution.


• Data Ingestion & Analysis: Utilize SQL to perform data validation, rating engine auditing, and operational reporting while collaborating with Engineering to receive mediated usage data (e.g., via DigitalRoute or Kafka).


• Integrations & API Management: Maintain and optimize clean, API-driven integrations connecting BillingPlatform to upstream CRMs (e.g. Salesforce), downstream ERP/GL tools (e.g., NetSuite), and payment gateways (e.g., Stripe).


• Revenue Recognition Alignment: Partner closely with Accounting to ensure system rating rules, revenue schedules, and general ledger mappings satisfy ASC 606 and IFRS 15 compliance standards.


• Cross-Functional Collaboration: Gather technical and operational requirements directly from Accounting, Finance, Sales Ops, and Product teams, translating their vision into sustainable platform configuration.


• Data Integrity & Migration: Maintain billing data continuity and manage subscription data updates or migrations without disrupting ongoing financial operations or revenue recognition flows.

What You Bring

• Q2C Platform Experience: Proven hands-on experience configuring and administering enterprise Quote-to-Cash or billing platforms (e.g., Zuora, Salesforce Revenue Cloud/CPQ, NetSuite Billing, Aria Systems, or BillingPlatform).


• Data & Technical Skills: Strong proficiency with SQL for querying and auditing billing data, alongside a solid grasp of REST APIs, webhooks, and ETL workflows.


• Modern Pricing Expertise: Experience supporting complex SaaS or infrastructure pricing models—such as PLG, hybrid commitment-plus-usage, tiered rates, and consumption-based/metered billing.


• Revenue Recognition Knowledge: Practical understanding of rev rec fundamentals (ASC 606 / IFRS 15) and how accounting rules dictate billing engine design.


• Cross-Functional Communication: Ability to bridge technical language and financial business logic, effectively collaborating with engineering teams and accounting stakeholders alike.


• Problem Solving & Troubleshooting: A methodical approach to diagnosing system sync errors, rating anomalies, and integration edge cases to ensure operational continuity.

Bonus Points

• Experience with DigitalRoute mediation software or Kafka event-stream data intake


• Previous exposure to cloud infrastructure, PaaS, or developer-platform usage metrics


• Background supporting system migrations from implementation partners into internal teams

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Australia, Canada, France, Germany, Spain, the United Kingdom, and the United States. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries.

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 5 video interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment.

• 45 Minutes with Talent Acquisition


• 60 Minutes with Hiring Manager (Senior Director, FP&A and IT)


• 60 Minutes with Team (Engineering team)


• 60 Minutes with Team (Finance team)


• 45 Minutes with Executive (CFO)

All roles require background checks.

What we offer

A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

Benefits and perks - Make the most of what matters to you

Comprehensive healthcare coverage (UK, Canada, France, Spain, USA)

Company stock options

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.