Billing Specialist: AR & Payer Resolution

MERCY HEALTH SERVICES INC; Franklin (TN); On-site; USD 38,000 - 54,000; Full time

Job summary

Mercy Community Healthcare in Franklin, TN is seeking a Billing Specialist to join our team. You will be the primary contact for patients regarding billing questions and will manage accounts receivable and claims follow-up with third-party payers.

The ideal candidate has at least 2 years of insurance claims experience, strong communication skills, and proficiency with EMR systems such as ECW and standard office software. Spanish-speaking preferred.

Qualifications

• 2+ years of insurance claims experience.
• High School Diploma required.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Working AR and claims follow up.
• Resolve claims before timely filing.
• Speak with payers and make outbound insurance calls.
• Review denials and hold errors.
• Appeal claims and reconsideration forms when necessary.
• Review and monitor assigned accounts and payer reports.
• Provide follow up with payers.
• Handle patient billing questions.
• Other duties assigned by supervisor.

Skills

Accounts Receivable

Claims follow-up

Payer communication

Denials review

Appeals

Microsoft Office

Time management

Education

High School Diploma

Tools

ECW EMR

Billing software

Job description

Mercy Community Healthcare in Franklin, TN is seeking a Billing Specialist to join our team. You will be the primary contact for patients regarding billing questions and will manage accounts receivable and claims follow-up with third-party payers.

The ideal candidate has at least 2 years of insurance claims experience, strong communication skills, and proficiency with EMR systems such as ECW and standard office software. Spanish-speaking preferred.